Tsegeye Akalu
Salisbury Plain,SA
Summary
Highly motivated with background in retail sales and Members Consulting, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Member Consultant
My Money House
07.2025 - 11.2025
- Advised clients on financial products tailored to individual needs
- Assisted in developing personalized financial plans for diverse clientele
- Conducted comprehensive assessments of client financial situations
- Streamlined client onboarding procedures for improved efficiency
- Fostered long-term relationships with clients through effective communication
- Promoted additional services to existing members, increasing revenue opportunities for the organization.
- Collaborated with team members to achieve shared goals and improve overall performance.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Achieved or exceeded company-defined sales quotas.
- Maintained current knowledge of evolving changes in marketplace.
- Attended daily sales meetings and monthly sales trainings.
Volunteer
Salisbury Inter Soccer Club
03.2023 - 09.2025
- Grew ability to work independently while completing assigned tasks without direct supervision
- Observed rules and safety regulations of working in a kitchen while carrying out assigned tasks
- Developed strong communication skills while providing customer service to visitors
- Organized and assisted with events, activities and programs to drive outreach initiatives
Sales Associate
Footlocker
10.2024 - 01.2025
- Processed credit card transactions quickly and securely.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Built and maintained relationships with peers and upper management to drive team success.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Worked with fellow sales team members to achieve group targets.
- Cleaned shelves, counters and tables to maintain organized store.
- Handled customer complaints in a professional manner.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Placed special orders or called other stores to find desired items.
Cabin Cleaner
CSA
07.2024 - 01.2025
- Removed trash and recyclables from aircraft interior.
- Swept, scrubbed, waxed, and polished floors in assigned cabins.
- Cleaned tray tables and windows and rearranged magazines to be presentable.
- Loaded, stowed and unloaded baggage or cargo for crew or passengers.
- Adhered to safety protocols while working around hazardous materials like bleach or ammonia-based products.
- Conducted regular inspections of cabin furnishings to identify any necessary repairs or replacements.
- Disposed of trash from cabins in accordance with company guidelines.
- Reported any damages or repairs needed to supervisor immediately.
Under 12s Soccer Coach
Sports Star Academy
07.2023 - 08.2023
- Motivated players to reach peak performance levels through positive reinforcement methods
- Managed equipment inventory including uniforms, balls, cones
- Organized and led weekly practices that focused on developing team chemistry and communication
- Encouraged players to demonstrate sportsmanship during games
- Organized and conduct practice sessions
- Adjusted coaching techniques based on strengths and weaknesses of athletes
- Created strategies for team success in competitive matches
Education
High School Diploma -
Thomas More College
Salisbury Downs11-2023
Information Technology
University of South Australia
Adelaide, SASkills
- Data evaluation
- Cash register operation
- Retail store operations
- Listening skills
- Attention to Detail
- Safety Understanding
- Technical Support
- Clear Communication
- Project Oversight
- Public Speaking
- Material Handling
- Sales strategy development
- Project management
- Sales techniques
- Negotiation
- Multitasking
- Heavy Lifting
- Stocking and Replenishing
- Team collaboration
- Time management
- Customer service
- Financial literacy
- Performance tracking
Certification
White Card
Languages
Spanish
Limited
References
References available upon request.
Timeline
Member Consultant
My Money House
07.2025 - 11.2025
Sales Associate
Footlocker
10.2024 - 01.2025
Cabin Cleaner
CSA
07.2024 - 01.2025
Under 12s Soccer Coach
Sports Star Academy
07.2023 - 08.2023
Volunteer
Salisbury Inter Soccer Club
03.2023 - 09.2025
Information Technology
University of South Australia
High School Diploma -
Thomas More College