Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly completing special requests.
Overview
6
6
years of professional experience
Work History
Waitress
Chinatown Noodle King
Sydney, NSW
04.2024 - Current
Provided excellent customer service in a fast-paced dining environment.
Maintained cleanliness and organization of dining area and service stations.
Collaborated with kitchen staff to ensure timely food delivery.
Handled customer inquiries and resolved issues promptly and professionally.
Trained new staff on service standards and operational procedures.
Import Manager
TESO
ULAANBAATAR, MONGOLIA
07.2019 - 08.2023
Coordinated daily transfer shipments with proper documentation logs.
Coordinated activities between vendors, shippers, and customers.
Developed strategies for sourcing materials from foreign countries.
Generated reports summarizing import activity including costs and quantity of items shipped.
Maintained up-to-date records of all import transactions.
Education
Master of Science - DATA SCIENCE
SYDNEY POLYTECHNIC INSTITUTE
Sydney, NSW
11-2026
Master of Science - INTERNATIONAL TRADE
UNIVERSITY OF INTERNATIONAL BUSINESS AND ECONOMICS
BEIJING,CHINA
07-2020
BACHELOR - INTERNATIONAL TRADE
UNIVERSITY OF INTERNATIONAL BUSINESS AND ECONOMICS
BEIJING,CHINA
07-2018
Skills
Table setting knowledge,
Dining area maintenance
Customer service
Team collaboration
Order management
Table setting arrangements
Meal recommendations
Dining customer service
Business negotiation
Supply chain management
Import/export regulations
Effective communication
Languages
English
Professional
Chinese (Mandarin)
Professional
Address
339 Sussex St, Town Hall, Sydney, NSW, Australia
Timeline
Waitress
Chinatown Noodle King
04.2024 - Current
Import Manager
TESO
07.2019 - 08.2023
Master of Science - DATA SCIENCE
SYDNEY POLYTECHNIC INSTITUTE
Master of Science - INTERNATIONAL TRADE
UNIVERSITY OF INTERNATIONAL BUSINESS AND ECONOMICS
BACHELOR - INTERNATIONAL TRADE
UNIVERSITY OF INTERNATIONAL BUSINESS AND ECONOMICS