TSERENDOLGOR (UKA) GRADY
Brisbane,QLD
Summary
Dynamic and dedicated professional with experience at "Perfect Ladies" NGO, excelling in case management and health education. Proven ability to communicate effectively and foster relationships, ensuring client well-being. Skilled in first aid and adaptable learning, I thrive in fast-paced environments, delivering exceptional service and support to diverse populations. Available to work full-time.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Carer of School Bus
"Townsend bus" service
Brisbane, QLD
05.2024 - Current
- Punctual in picking up and dropping off students.
- Established reliable lines of contact among instructors and parents.
- Cultivated an approachable and friendly environment for students.
- Maintained safe environment on the bus for all students.
- Monitored and maintained accurate records of children's medication routines.
- Ensured confidentiality of student information.
- Maintained high standards of hygiene on buses.
- Reported any incidents or accidents to Supervisor promptly.
Housekeeper
Mantra On Mary ( Accor )
Brisbane, QLD
04.2022 - 05.2024
- Communicated with customers about requests for additional supplies or cleaning services.
- Maintained cleanliness standards for each room.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Attended regular training sessions conducted by supervisors on topics related to hospitality industry standards.
- Locked guest rooms after performing housekeeping services and maintained complete security.
Case Manager
"Perfect Ladies" NGO
Ulaanbaatar, Mongolia
08.2012 - 04.2019
- Managed communication during client interviews.
- Facilitated communication with clients and doctors to execute health strategies.
- Conducted workshops focusing on female health and wellness.
- Offered guidance on women’s health.
- Reminded client regarding scheduled health tests.
Education
Hospitality
TAFE QLD
QLD03-2024
AMEP English Course
TAFE QLD
QLD12-2023
Mathematics Teacher
Mongolian National of Education University
UB Mongolia02-2013
High School Diploma -
Capital Laboratory of Generel Education School 44
Ulaanbaatar Mongolia 06-2009
Skills
- First aid certification
- Seizure management
- Customer service
- Patient communication
- Health education
- Organizational skills
- Case management
- Time management
- Problem solving
- Transferable skills
- Adaptable learner
- Excellent cross-cultural communication
Languages
Mongolian
Native/ Bilingual
English
Professional
Certification
- QLD driver's license
- Working with children's card P
- Child Safe Certificate
- Seizure First Aid & Emergency Situation Certificate
- First Aid Certificate
Timeline
Carer of School Bus
"Townsend bus" service
05.2024 - Current
Housekeeper
Mantra On Mary ( Accor )
04.2022 - 05.2024
Case Manager
"Perfect Ladies" NGO
08.2012 - 04.2019
Hospitality
TAFE QLD
AMEP English Course
TAFE QLD
Mathematics Teacher
Mongolian National of Education University
High School Diploma -
Capital Laboratory of Generel Education School 44
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