Hi, I’m
Tsetsenbileg Zorigt
Kogarah,NSW
Summary
I am skilled Housekeeping Supervisor adept at managing services of Five star Corporate hotel with high marks for efficiency. Always enthusiastic about meets every challenge that demands in high-volume environments. I am hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to help team and achieve company goals.
Overview
4
years of professional experience
Work History
Hilton Sydney, Hilton GroupSydney CBD, NSW
Housekeeping Supervisor
01.2021 - 07.2022
Job overview
- Increased employee performance through effective supervision and training.
- Completed schedules, shift reports and other business documentation.
- Worked with front desk to respond promptly to all guest requests.
- Communicated repair needs to maintenance staff.
- Trained and mentored all new personnel to maximize quality of service and performance.
Hilton Sydney, Hilton GroupSydney CBD, NSW
Houseperson
06.2020 - 01.2021
Job overview
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Refilled par stock of guest amenities and supplies in each housekeeping storage area.
- Filed maintenance work order forms to notify maintenance of needed repairs.
- Reported found guest articles and merchandise damage to managers on duty.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Hilton Sydney, Hilton GroupSydney CBD, NSW
Housekeeping Room Attendant
10.2018 - 06.2020
Job overview
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
Masuya Suisan Japanese RestaurantHaymarket, NSW
Waitress
01.2018 - 09.2018
Job overview
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
George Brown CollegeSydney, NSW
Diploma from Leadership And Management
06.2021
CTIC Sydney, NSW
Certificate IV from Marketing And Communication
02.2019
National University of MongoliaUlaanbaatar, Mongolia
Bachelor of Communications from Communications
06.2015
Skills
- Goal Attainment
- Presentation Delivery
- Increasing Engagement
- Team Guidance and Motivation
- Disciplinary Action
- Complaint Handling
- Workplace Safety
Timeline
Housekeeping Supervisor
Hilton Sydney, Hilton Group
01.2021 - 07.2022
Houseperson
Hilton Sydney, Hilton Group
06.2020 - 01.2021
Housekeeping Room Attendant
Hilton Sydney, Hilton Group
10.2018 - 06.2020
Waitress
Masuya Suisan Japanese Restaurant
01.2018 - 09.2018
George Brown College
Diploma from Leadership And Management
CTIC
Certificate IV from Marketing And Communication
National University of Mongolia
Bachelor of Communications from Communications
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