Tshechula
QLD,Australia
Summary
Proven to excel in fast-paced environments, I bring a track record of enhancing cleanliness and guest satisfaction at notable employers like Resort Thim-Dorji @ Paro Riverfront. Leveraging strong communication skills and a commitment to excellence, I adeptly manage time and tasks, achieving a 30% improvement in efficiency. My expertise in health and safety procedures and robust work ethic position me as a valuable team asset. Reliable housekeeping professional with significant experience in residential and commercial cleaning. Skilled in maintaining cleanliness and organization, adhering to hygiene standards, and using environmentally friendly cleaning methods efficiently. Known for enhancing customer satisfaction through consistent delivery of high-quality service. Demonstrated ability to work independently or as part of a team to meet tight deadlines and maintain high cleanliness levels.
Overview
5
5
years of professional experience
Work History
House Cleaner
Simply Fresh and Clean
QLD, Australia
01.2025 - Current
- Washed and dried dishes to maintain a clean and orderly kitchen.
- Swept and damp-mopped private stairways and hallways.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Washed windows inside and outside as needed.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Transported trash bags to designated outdoor receptacles for disposal.
- Dusted furniture, windowsills, and other surfaces to remove dirt and cobwebs.
- Cleaned homes following specific and detailed protocols and requests.
Domestic Cleaner
Absolute Domestic
QLD, Australia
06.2024 - Current
- Swept, vacuumed and mopped floors in residential homes.
- Sanitized doorknobs, light switches and other high-traffic areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Swept and damp-mopped private stairways and hallways.
- Removed cobwebs from walls and ceilings.
- Complemented special requests from clients in a timely manner.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Used cleaning chemicals following proper guidelines.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Maintained accurate records of services completed for each client.
- Changed bed linens when requested by clients.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided excellent customer service to ensure satisfaction.
- Communicated with customers about requests for additional supplies or cleaning services.
- Emptied wastebaskets throughout the home.
Commercial Cleaner
Commercial Assets Maintenance
QLD, Australia
04.2024 - 12.2024
- Cleaned and sanitized restrooms using appropriate cleaning products.
- Followed company uniform, performance and security policies with every job.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Sanitized restrooms, including cleaning toilets, urinals, and sinks, and replenishing supplies.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Replenished supply of hand soap, paper towels, and other consumables.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Ensured compliance with company policies related to security measures while on duty.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Reported any damages or malfunctions observed while performing duties to supervisor.
- Removed trash from bins and disposed of it properly according to regulations.
- Resolved customer complaints promptly and professionally in accordance with company policy.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
- Notified managers concerning the need for major repairs or additions to building operating systems.
Commercial Cleaner
Master care
QLD, Australia
04.2024 - 06.2024
- Cleaned and disinfected laboratory equipment.
- Cleaned and sanitized restrooms using appropriate cleaning products.
- Followed company uniform, performance and security policies with every job.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Sanitized restrooms, including cleaning toilets, urinals, and sinks, and replenishing supplies.
- Completed day-to-day duties accurately and efficiently.
- Adhered to health and safety standards in all work activities.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Performed routine cleaning tasks in commercial buildings, including sweeping, mopping, and vacuuming floors.
Part time cleaner
Market Square Shopping Centre
Sunnybank Hills, Australia
02.2024 - 02.2024
Housekeeping Room Attendant
Resort Thim-Dorji @ Paro Riverfront
Paro, Bhutan
01.2022 - 12.2023
- Maintaining a daily cleaning schedule.
- Placing stock orders and maintaining inventory.
- Carry out all housekeeping work.
- Laundry of the linen.
- Cleaning, sweeping, dusting, mopping, wiping, and vacuuming the rooms and corridors.
- Cleaning and wiping the window glass, and all other glass in the resort.
- Delivered ironing boards, baby cribs, and rollaway beds to guests' rooms.
- Followed safety procedures when handling hazardous materials.
- Changed bed linens and towels and tidied up rooms.
- Dusting and wiping the table and benches in the office, lobby, and dining area.
- Sanitizing the room, tables, and benches.
- Reported maintenance concerns or repairs to the appropriate supervisor for prompt remediation.
- Vacuumed floors and dusted furniture to maintain an organized, professional appearance.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Assisted in laundry services including washing, drying, and folding linens.
- Used cleaning chemicals following proper guidelines.
- Moved beds, sofas, and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce the spread of germs and enhance freshness.
Cleaner
Thim-Dorji Hotel Private Limited
, Bhutan
01.2020 - 12.2021
- Cleaning, Sweeping, moping, dusting and vacuuming the office and reception
- Sweeping, Washing, dusting, moping and wiping the toilets
- Cleaning and wiping the window glass and mirror
- Cleaning and wiping tables and benches
- Wiping computers
- Washing, cleaning, dusting and wiping basins and sinks
- Keeping record of the cleaning stock and placing order
- Maintaining cleaning schedule
- Picking/ collecting and throwing/ dumping garbage
- Washing and wiping crockeries
- Cleaning, dusting, wiping, moping, vacuuming, picking and dumping garbage of CEO resident (company CEO Resident)
Education
Standard XII - Arts
Nima Higher Secondary School
Skills
- Good work ethics, and responsibility
- Well-developed interpersonal and communication skills
- Enthusiastic, and committed to excellence
- Able to manage work under pressure
- Excellent time management
- Physically and mentally strong
- Good listener
- Adapts to any working environment
- Self-motivated
- Knowledge of cleanliness, health, and safety procedures
- Good at problem-solving
- Always punctual and sincere at work
- Able to work well in a team environment
Capability Statement
Before arriving in Australia I have been working as a gardener cum sweeper, under Paro Municipal Authority, Bhutan for three years and as a cleaner with various companies. I have done a few domestic and bond cleaning too. I love to clean and help others in the community. I see cleaning as a tiny way for me to give back good service to the community at large.
References
- Tshering Dendup, Supervisor for Commercial Assets Maintenance, 0433971381, supervisro@commericalassetmaintainence.com
- Rinzin Dorji, Managing Director (Resort Thim-Dorji @ Paro Riverfront, Bhutan), +97517755898, rdjwans@gmai.com
Other Information
- Fully vaccinated against Covid-19
- Holds a valid Current Police Clearance
- Vaccinated against flu infection
Attributes
- Can work on anytime and flexible
- Good work ethics and responsibility
- Self-motivated with prescribed work practices
- Good teamwork and initiative
- Cooperative and sincere
- Can work under pressure.
- Attention to details.
References
References available upon request.
Timeline
House Cleaner
Simply Fresh and Clean
01.2025 - Current
Domestic Cleaner
Absolute Domestic
06.2024 - Current
Commercial Cleaner
Commercial Assets Maintenance
04.2024 - 12.2024
Commercial Cleaner
Master care
04.2024 - 06.2024
Part time cleaner
Market Square Shopping Centre
02.2024 - 02.2024
Housekeeping Room Attendant
Resort Thim-Dorji @ Paro Riverfront
01.2022 - 12.2023
Cleaner
Thim-Dorji Hotel Private Limited
01.2020 - 12.2021
Standard XII - Arts
Nima Higher Secondary School
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