Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tshegofatso Molepo

Pietersburg,Limpopo

Summary

Dynamic professional with proven expertise in customer service and inventory management. Strong organizational skills drive team collaboration and enhance operational efficiency. Committed to high standards and exceptional service delivery. Recognized for reliability and trustworthiness across diverse environments.

Overview

4
4
years of professional experience

Work History

General Kitchen Worker

Sam's Kota's
Johannesburg, Gauteng
04.2024 - 12.2024
  • Maintained cleanliness of kitchen equipment and work areas.
  • Followed food safety guidelines to prevent contamination and ensure quality.
  • Organized food storage areas to optimize space and accessibility.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
  • Took out trash from the kitchen area daily.
  • Labeled all ingredients correctly when preparing meals.
  • Observed proper sanitation practices while working in the kitchen environment.
  • Assisted in the preparation of hot and cold foods.
  • Organized and restocked kitchen items as needed.
  • Operated various kitchen appliance such as blenders, mixers and slicers.
  • Assisted in the stocking of products for the pantry and storage room.
  • Worked cooperatively with other staff members to ensure smooth operation of the kitchen.
  • Kept track of inventory levels in order to ensure adequate supplies were available at all times.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Participated in kitchen staff meetings to discuss performance improvements and kitchen strategies.
  • Assisted with special event catering and preparation, including setup and food service.
  • Assisted in food preparation tasks such as washing, peeling, cutting, and basic cooking under chef's guidance.
  • Prepared workstations with ingredients and tools to increase efficiency.

Assistant Manager & Cashier

Fat Belly Kitchen
Limpopo, Polokwane
09.2023 - 04.2024
  • Coordinated inventory management and stock replenishment processes effectively.
  • Trained new employees on company policies and customer service standards.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Handled cash, credit, and electronic payments accurately during shifts.
  • Managed inventory by restocking shelves and organizing merchandise displays.
  • Conducted daily cash drawer reconciliations to ensure accuracy before shifts ended.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Worked closely with front-end staff to assist customers.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Maintained work area and kept cash drawer organized.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Administrator Assistant

Splash Waterpark & Indoor Trampoline
Limpopo, Polokwane
04.2023 - 09.2023
  • Managed daily office operations and organized filing systems.
  • Handled incoming calls, emails, and inquiries with professionalism and efficiency.
  • Coordinated events and meetings, ensuring all logistics were in place.
  • Greeted visitors warmly upon arrival and provided general assistance as requested.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies.
  • Processed invoices in accordance with company accounting procedures.
  • Responded promptly to customer inquiries regarding products or services offered.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Assisted with special projects as assigned by management team members.
  • Answered incoming calls and responded to customer inquiries in a professional manner.
  • Organized incoming mail and packages, sorting according to priority and forwarding to appropriate personnel.
  • Acted as liaison between management team members and other departments within the organization.
  • Scheduled and managed appointments for executive staff, ensuring efficient use of time.
  • Ensured that all filing was completed accurately and in a timely manner.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.

Pool Assistant

Splash Waterpark & Indoor Trampoline
Limpopo, Polokwane
09.2022 - 03.2023
  • Assisted guests with poolside activities and equipment usage.
  • Monitored pool area for safety and cleanliness standards.
  • Provided first aid assistance during emergencies and incidents.
  • Coordinated daily recreational programs for children and families.
  • Maintained inventory of pool supplies and equipment.
  • Educated visitors on water safety rules and guidelines.
  • Supported team in setting up events at the waterpark facility.
  • Engaged with guests to enhance their overall experience at the park.
  • Stocked inventory of pool chemicals and cleaning materials.
  • Responded promptly to emergency situations according to established protocols.
  • Gave cohesive directions to guests to easily find attractions, restaurants, and restrooms.
  • Instructed patrons on proper swimming techniques and water safety rules.
  • Provided assistance to swimmers with life-saving techniques in case of emergency.
  • Stocked supplies such as towels, floats, and goggles for the convenience of patrons.
  • Ensured pool area was clean and safe for patrons by sweeping, scrubbing, and vacuuming the deck.
  • Assisted in the training of new employees regarding safety protocols and procedures.
  • Greeted customers upon arrival and provided customer service support as needed.
  • Maintained accurate records of pool activity such as patron counts, revenue earned, and safety incidents.
  • Answered questions from guests regarding hours of operation, fees, rules and regulations.
  • Monitored chemical levels in the pool throughout the day to maintain a healthy environment.
  • Inspected pool equipment on a regular basis to ensure it is functioning properly.
  • Trained staff members on proper use of chemicals used to treat water quality.
  • Organized recreational activities for children including relay races, diving competitions, and water polo matches.
  • Provided first aid when necessary in order to treat minor injuries or illnesses.
  • Checked locker rooms for cleanliness, picking up trash and reporting issues to supervisor.
  • Set up pool umbrellas, loungers and other pieces of furniture.
  • Monitored behaviors for safety violations and took steps to prevent further violations.

Maintenance Assistant

Splash Waterpark & Indoor Trampoline
Limpopo, Plokwane
04.2022 - 08.2022
  • Maintained cleanliness and safety of waterpark facilities daily.
  • Assisted in setting up and taking down equipment for events.
  • Inspected rides and trampolines for safety compliance regularly.
  • Collaborated with team members to complete maintenance tasks efficiently.
  • Repaired minor equipment issues promptly to ensure functionality.
  • Responded to guest inquiries regarding facility operations and safety procedures.
  • Maintained grounds through lawn care, garbage removal and special services such as tree pruning and removal.
  • Replaced worn and damaged parts to keep maintenance equipment fully functional.
  • Created daily, weekly and monthly checklists on building equipment maintenance procedures and kept records of scheduled work.
  • Participated in ongoing training and development in maintenance techniques and safety practices.
  • Cleaned and maintained tools and maintenance equipment.

Landscaping Assistant

Flower Power Garden Srvice
Johannesburg, Gauteng
03.2021 - 03.2022
  • Assisted in planting flowers and shrubs in residential gardens.
  • Maintained garden tools and equipment for optimal performance.
  • Provided support in landscape design and layout planning tasks.
  • Helped with mulching, weeding, and seasonal clean-up activities.
  • Collaborated with team members to ensure project completion timelines.
  • Learned proper safety procedures for handling landscaping materials.
  • Communicated effectively with clients regarding their landscaping needs.
  • Operated a variety of landscaping equipment including mowers, edgers, trimmers, blowers and hedge clippers.
  • Cleaned up debris from job sites at the end of each day's work.
  • Provided assistance with irrigation system repairs and maintenance.
  • Delivered supplies such as soil amendments, fertilizer bags, plants, to job sites.

Education

High School Diploma -

Mathukana Secondary School
Polokwane
12-2020

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Scheduling coordination
  • Problem solving
  • Attention to detail
  • Inventory management
  • Effective communication
  • Organizational skills
  • Adaptability

Languages

English
Professional
Setswana
Professional
Sepedi
Professional
Zulu
Professional
Sotho
Professional

Timeline

General Kitchen Worker

Sam's Kota's
04.2024 - 12.2024

Assistant Manager & Cashier

Fat Belly Kitchen
09.2023 - 04.2024

Administrator Assistant

Splash Waterpark & Indoor Trampoline
04.2023 - 09.2023

Pool Assistant

Splash Waterpark & Indoor Trampoline
09.2022 - 03.2023

Maintenance Assistant

Splash Waterpark & Indoor Trampoline
04.2022 - 08.2022

Landscaping Assistant

Flower Power Garden Srvice
03.2021 - 03.2022

High School Diploma -

Mathukana Secondary School

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Tshegofatso Molepo