Tshering Dema
THIMPHU,Bhutan
Summary
Dynamic and results-driven professional with a proven track record at Desup Head Office, excelling in community outreach and effective team collaboration. Leveraging strong interpersonal communication and systematic management skills, I inspire audiences as a guest speaker while promoting environmental awareness and tourism, ensuring engaging and memorable experiences for all participants.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as an air hostess position. Ready to help team achieve company goals.
Overview
1
1
Certification
Work History
Volunteer
Desup Head Office
- Assisted with special events and programs.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Tourist Guide
I Am a Free Lancer
- Built personal relationships with guests to promote positive experiences.
- Ensured the safety of tour participants by adhering to strict safety guidelines and protocols.
- Collaborated with fellow guides for continuous improvement of tour offerings based on customer feedback and industry trends.
- Reacted promptly to unexpected situations or emergencies during tours while maintaining professionalism and composure at all times.
- Fostered community involvement by participating in local festivals and events to promote tourism opportunities within the region.
- Streamlined tour booking process by effectively managing reservations, payments, and confirmations.
- Increased client satisfaction by tailoring tour content to suit individual interests and preferences.
- Developed comprehensive knowledge of historical landmarks, cultural events, and natural attractions to provide accurate information during tours.
- Resolved customer complaints or concerns in a timely and professional manner, ensuring a positive outcome for all parties involved.
- Assisted tour members with luggage, bags and maps while handling other helpful tasks.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Developed engaging and informative scripts, guiding tour members through attractions.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
Guest Speaker
Desup `Bhutan
- Received positive feedback from attendees for inspiring and thought-provoking presentations on various topics.
- Established credibility as a subject matter expert, leading to invitations for additional speaking opportunities.
- Networked among industry leaders to promote, i am influencer and I even help Them in marketing their campaign.
- Fostered networking opportunities by engaging with attendees before and after speaking engagements, establishing valuable connections within the industry.
- Utilized social media platforms to promote upcoming speaking engagements, driving higher attendance rates and generating buzz around events.
- Collaborated with event organizers to ensure seamless integration of guest speaking engagements into overall event schedules.
- Gave lectures, led informal chats and hosted group dinners.
Education
Ugyen Academy
PunakhaSkills
- Optimistic Mindset
- Effective Team Collaboration
- Systematic Management
- Effective Issue Resolution
- Confident Speaking Ability
- Social Media Strategy
- Valid Driver
- Effective Team Leadership
- Engaged Listening Techniques
- Proactive Problem Solving
- Clear Interpersonal Communication
- Global Awareness
- Telephone Support Skills
- Community Outreach
Accomplishments
- Supervised team of 10 staff members.
- Achieved helping to stop fire through effectively helping with the Desup team
Certification
- certified as a tourist guide
Languages
Bhutanese
Native or Bilingual
Hindi
Elementary
Nepali
Elementary
Timeline
Volunteer
Desup Head Office
Tourist Guide
I Am a Free Lancer
Guest Speaker
Desup `Bhutan
Ugyen Academy
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