Tshering Wangay
Bentley,WA
Summary
Proven Account Officer and Sales Manager with a track record of enhancing client satisfaction and boosting sales revenue at MyMart. Expert in bank reconciliation and customer relations, adept at resolving issues and fostering long-lasting relationships. Skilled in Microsoft Office, ensuring meticulous expense tracking and efficient project coordination. Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.
Overview
7
7
years of professional experience
Work History
Account Officer Cum Customer Relation Manager
Yurmung Stone Quarry
06.2019 - 12.2022
- Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts.
- Enhanced accuracy in account reconciliations by closely reviewing transactions for discrepancies or errors before finalizing financial statements.
- Responded to requests for information and resolved issues quickly.
- Assisted in budget preparation and monitoring, contributing to cost-saving measures across the organization.
- Managed accounts payable and receivable, ensuring prompt payment and accurate recordkeeping.
- Oversaw payroll processing, ensuring employees received timely payments while maintaining compliance with applicable tax laws.
- Served as a key resource for external auditors during annual reviews by providing requested documentation on company finances quickly and thoroughly.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Matched purchase orders with invoices and recorded necessary information.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Supported management by processing invoices and documents with consistent on-time delivery.
Sales Manager
MyMart
01.2016 - 05.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Established and cultivated solid business relationships with new or existing customers.
Education
Master in Professional Accounting - Accounting
Murdoch University
Perth, WA10.2025
B.Com - Accounting
Gaeddu College of Busiiness Studies
Bhutan06.2015
Skills
- Expense Tracking
- Project Coordination
- Accounting experience
- Bank Reconciliation
- Sales experience
- Time Management
- Customer Relations
- Microsoft Office
Languages
English
Full Professional
Dzongkha
Native or Bilingual
Hindi
Professional Working
Nepali
Professional Working
Additional Information
Zumzang
zumzang2016@gmail.com
0452532021
Wangchuk
wangchuk2605@gmail.com
0406751322
Timeline
Account Officer Cum Customer Relation Manager
Yurmung Stone Quarry
06.2019 - 12.2022
Sales Manager
MyMart
01.2016 - 05.2019
Master in Professional Accounting - Accounting
Murdoch University
B.Com - Accounting
Gaeddu College of Busiiness Studies
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