Tshering Yangchen

• Welcomed customers with a smile, providing attentive service from arrival to departure.
• Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
• Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
• Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
• Prepared tables for guests and reset tables between customers.
• Followed health and hygiene standards when handling food and cleaning restaurants.

.

• Greeted customers, presented menus and shared information about available special items.
• Cleared tables to remove dirty utensils and leftover food items.
• Created clean, hygienic café environments, continuously prioritising adherence to food safety rules.
• Assisted kitchen staff with food prep, dishwashing and plating food.
• Accurately took orders, making menu recommendations as appropriate.

• Reconciled cash and credit card transactions to maintain accurate records.
• Handled customer complaints effectively, preserving the brand image.
• Established safe and secure dining environment with strong sanitation standards.
• Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.

• Helped customers obtain specialised help for refunds and exchanges.
• Greeted each customer warmly, creating a friendly shopping environment.
• Displayed and restocked merchandise by following brand guidelines.
• Balanced till at end of day, maintaining accurate records.
• Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
• Tagged products quickly and accurately with price tags and stickers.
• Packed and wrapped gifts with decorative details to match customer preferences.
• Prepared invoices for customers with large orders or special sales types.
• Processed returned or exchanged items and provided refunds to customers.
• Built strong relationships with regular customers for repeat business.