Tshering Zangmo
Holland Park,QLD
Summary
With my extensive experience caring for my children and aging parents, as well as my background in supporting patients at hospitals, I believe I am exceptionally qualified to thrive as an aged care worker. My compassion, dedication, and firsthand understanding of the needs of elderly individuals uniquely equip me for this role. Drawing from my caregiving experience, I bring a diverse range of practical skills and empathy to the table, allowing me to deliver personalized and attentive care to aged care residents. My unwavering commitment to treating residents with the same level of love and respect as my own parents solidifies my suitability for this profession. With my combined experience and genuine passion for helping others, I am confident in my ability to make a positive impact as an aged care worker.
Overview
13
13
years of professional experience
Work History
Aged Care Support Worker
Regis Aged Care
04.2024 - Current
- Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing.
- Administered medication as prescribed by healthcare providers, ensuring proper dosage and adherence to treatment plans.
- Enhanced patient comfort by providing personalized care and support tailored to individual needs.
- Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
Factory Process Worker
Rapits Sea Food
09.2023 - 03.2024
- Maintained a clean and organized workspace, resulting in a safer environment for all employees.
- Collaborated with team members to achieve daily production goals and consistently meet deadlines.
- Maintained compliance with health, safety, and environment practices.
- Weighed and measured items to prevent waste and meet quality standards.
Patient Care Giver
Jigme Dorji Wangchuck National Referral Hospital
02.2022 - 07.2023
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Patient Support Worker
Jigme Dorji Wangchuk National Referral Hospital
01.2017 - 01.2022
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
Hospital Support and Cleaner
Jigme Dorji Wangchuck National Referral Hospital
01.2011 - 12.2016
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Education
Certificate III in Individual Support (CHC33015)
Australia Wide Training Institute (AWTI)
Bowen Hills, QLD12.2023
Digital Literacy
Royal Institute of Management
Simtokha Bhutan04.2021
Certificate of Office Management
Bangkok School of Management
Bangkok Thailand10.2018
Training On Soft Skills
Asia-Pacifice Development And Communication Center
Dhurakij Pundit University, Bangkokl Thailand10.2015
Training On Advanced Office Application Skills
National Information Technology Institute
Kathmandu, Nepal04.2014
Certificate Course in English Fluency
CMC Limited
New Delhi, India10.2011
Training On DBase Management Program
Development Finance Institute
Makati City, Philippines02.2009
Diploma in Information Systems
Computer Management School
Phuentsholing Bhutan01.2005
High School Diploma -
Kelki Higher Secondary School
Thimphu Bhutan03.2004
Skills
- Empathy and Compassion
- Patience and Understanding
- Teamwork and Collaboration:
- Time Management
- Respectful and Compassionate
- Relationship Building
- Patient Assessments
- Emotional Support
- Strong Ethics
References
1. Eirene Dapiontes (Rivi)
Email: rini0206@hotmail.com
0405736019
AIN Team Leader
Regis Aged Care, Camp Hill
2. Sonam Gyeltshen
Supervisor
Raptis Sea Food
0451792090
3. Sonam Tshering
Cleaning Supervisor
Eats League Club
stshering987@gmail.com
0420997255
4. Pema Tshechu
Manager
Jigme Dorji Wangchuk National Referral Hospital
+975 77277529
tobjure@gmail.com
Timeline
Aged Care Support Worker
Regis Aged Care
04.2024 - Current
Factory Process Worker
Rapits Sea Food
09.2023 - 03.2024
Patient Care Giver
Jigme Dorji Wangchuck National Referral Hospital
02.2022 - 07.2023
Patient Support Worker
Jigme Dorji Wangchuk National Referral Hospital
01.2017 - 01.2022
Hospital Support and Cleaner
Jigme Dorji Wangchuck National Referral Hospital
01.2011 - 12.2016
Certificate III in Individual Support (CHC33015)
Australia Wide Training Institute (AWTI)
Digital Literacy
Royal Institute of Management
Certificate of Office Management
Bangkok School of Management
Training On Soft Skills
Asia-Pacifice Development And Communication Center
Training On Advanced Office Application Skills
National Information Technology Institute
Certificate Course in English Fluency
CMC Limited
Training On DBase Management Program
Development Finance Institute
Diploma in Information Systems
Computer Management School
High School Diploma -
Kelki Higher Secondary School
Similar Profiles
Nedra Haynes-PetersNedra Haynes-Peters
Personal Care Assistant at Regis Aged Care/Roshana care groupPersonal Care Assistant at Regis Aged Care/Roshana care group
Cathy RogersCathy Rogers
Personal Care Assistant at Regis Aged CarePersonal Care Assistant at Regis Aged Care
Deborah BartholomewDeborah Bartholomew
General Manager at Regis Aged CareGeneral Manager at Regis Aged Care