Tshering Sonam Wangmo
Canberra,ACT
Summary
Customer-oriented retail professional well-versed in driving sales, building customer loyalty, and providing exceptional customer service. Skilled at identifying customer needs and offering appropriate solutions. Proven track record of consistently meeting and exceeding sales goals and delivering customer satisfaction.
Overview
1
1
year of professional experience
Work History
Sales Assistant
valleygirl
09.2023 - 02.2024
- Assisted in store merchandising, stocking shelves and setting up displays
- Handled cash register operations, Including payments, returns, and exchanges
- Arranged store products on shelves and promotional displays
- Provided strong customer service by greeting and building relationships with key clients
- Provided excellent customer service to clients in person and over the phone
- Assisted customers with item returns and payment refunds
- Cleaned store aisles and disposed of debris and waste to improve customer experience
- Maintained knowledge of company products and services to make informed recommendations to clients
- Managed daily operations of store when supervisors were absent
- Explained and demonstrated product features, focusing on customer comfort level and retention
Front of House Staff Member
wok n more
08.2023 - 01.2024
- Demonstrated excellent communication skills while interacting with customers
- Responded promptly to guest inquiries, comments and complaints
- Greeted and welcomed guests with a friendly and professional demeanor
- Performed opening and closing duties as assigned by management staff
- Maintained knowledge of menu items, pricing and specials
- Utilized cash handling techniques to accurately process payments
- Adapted well to changing work environments and demands of the job
- Assisted with restaurant cleanliness and organization throughout shift
Education
marketing communication and media
University of Canberra
02.2026
Skills
- Strong Communication and Interpersonal Skills
- Stock management
- Product and Service Sales
- Visual Merchandising
- Team Cooperation
- Adaptable and Flexible
- Organization
- Customer Needs Assessment
- Decision-Making
Timeline
Sales Assistant
valleygirl
09.2023 - 02.2024
Front of House Staff Member
wok n more
08.2023 - 01.2024
marketing communication and media
University of Canberra
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