Tshiten Dukpa
Kununurra,WA
Summary
Professional with strong background in coordinating support services, prepared for this role. Skilled in problem-solving, communication, and customer service, ensuring seamless operations and client satisfaction. Focused on team collaboration, adaptable to changing needs, and consistently results-driven. Known for reliability and proactive approach to addressing challenges and meeting goals.
Overview
9
9
years of professional experience
Work History
NDIS Support Coordinator
Wayfinder Pathways
03.2024 - Current
- Plan Implementation: Assist participants in understanding and implementing their NDIS plans
- Service Connection: Help access relevant services and providers
- Progress Monitoring: Regularly check in on participant satisfaction and outcomes
- Budget Management: Aid in understanding and managing NDIS funding
- Problem Solving: Address issues and advocate for participants as needed
- Collaboration: Coordinate with other professionals involved in care
- Goal Setting: Support participants in setting and reviewing personal goals
- Documentation: Maintain accurate records of interactions and changes
- Capacity Building: Help participants develop skills to manage their supports
- Training: Provide information about the NDIS and available supports
- Improved client satisfaction by efficiently addressing and resolving support issues.
- Enhanced team efficiency through facilitating regular meetings, sharing updates, and discussing strategies for improved service delivery.
- Coordinated meetings and events for internal and external groups.
- Served as an advocate for clients within the community, working closely with external partners to facilitate access to resources and supports.
Senior Transport Supervisor
Yuan Fresh Meat
01.2022 - 01.2024
- Company Overview: Canning Vale
- Planned and coordinated the delivery of goods to ensure timely and efficient distribution
- Managed day-to-day transport operations, including vehicle maintenance and driver scheduling
- Provided leadership and guidance to transport team members, conducting training as needed
- Ensured compliance with laws, regulations, and company policies regarding transportation and logistics
- Tracked and reported on the status of shipments, resolving any issues or discrepancies as they arose
- Liaised with customers, suppliers, and other departments to coordinate delivery schedules and address concerns
- Canning Vale
Warehouse Loader/Delivery Driver
Yuan Fresh Meat
01.2020 - 01.2021
- Company Overview: Canning Vale
- Operated delivery vehicles and forklifts to load and transport goods safely and efficiently
- Followed established safety protocols and procedures to minimize the risk of accidents or injuries
- Loaded and secured goods onto pallets, ensuring proper handling and storage throughout the transportation process
- Moved inventory to designated delivery areas, maintaining accurate records of stock levels and movements
- Collaborated with warehouse and logistics teams to coordinate loading and delivery schedules
- Contributed to the overall success of the operation by performing tasks accurately and efficiently
- Canning Vale
Supervisor/Coordinator (Modular Kitchens)
Yeti Furniture
01.2016 - 01.2019
- Company Overview: Paro, Bhutan
- Supervised and coordinated the activities of workers involved in the installation of kitchens and furniture
- Oversaw the safe use of equipment and scheduled regular maintenance to ensure optimal performance
- Identified and addressed work-related problems, implementing solutions to improve productivity and product quality
- Ordered materials and supplies as needed, maintaining inventory levels to support ongoing operations
- Collaborated with production team members to achieve project goals and meet customer expectations
- Demonstrated leadership and teamwork skills, fostering a positive and supportive work environment
- Paro, Bhutan
Education
Master of Professional Accounting -
Murdoch University
WABachelor of Commerce (Honours) -
Northern Hill University
Skills
- Strong communication and interpersonal skills
- Proficient in Microsoft Office Suite
- Exceptional organisational and time management abilities
- Ability to work independently
- Leadership skills
- Physically fit
- Stamina to handle fast-paced environments
- Bookkeeping
- Time Management
- Microsoft Excel
- Workload Management
Additional Information
Own transportation and valid driver's license (WA), Available for immediate employment and open to opportunities for further training and development
References
- Mr. Sangay Wangdi, Administrative officer, Juniper, sangaythim@yahoo.com, 0424079790
- Mrs. Gyem Bhida, Support worker, Farnorth Community service, bidha.gyem@farnorth.org.au, 0421484714
Personal Qualities
- Sincere, hardworking, and dedicated individual committed to achieving excellence in all endeavours
- Quick learner with a passion for continuous self-improvement and professional development
- Team player with a positive attitude and the ability to foster collaboration and cooperation among colleagues
- Methodical, accurate, and neat in all tasks undertaken
Languages
Hindi
Limited Working
Nepali
Limited Working
Timeline
NDIS Support Coordinator
Wayfinder Pathways
03.2024 - Current
Senior Transport Supervisor
Yuan Fresh Meat
01.2022 - 01.2024
Warehouse Loader/Delivery Driver
Yuan Fresh Meat
01.2020 - 01.2021
Supervisor/Coordinator (Modular Kitchens)
Yeti Furniture
01.2016 - 01.2019
Master of Professional Accounting -
Murdoch University
Bachelor of Commerce (Honours) -
Northern Hill University
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