TSENDSUREN PUREVSUREN
Newcomb,Australia
Summary
Guest-focused hospitality professional with extensive experience in guest services, front-of-house management, and operations. Strong communicator with international and Australian study experience, fluent in English and Mongolian. Reliable, professional, and committed to delivering warm, memorable experiences, particularly in overnight operations.
Overview
13
13
years of professional experience
Work History
Camp Manager
Tsomo Travel
01.2018 - 01.2022
- Managed daily operations of a tourist ger camp, ensuring seamless guest experiences
- Delivered warm reception and personalised assistance to guests
- Handled bookings, enquiries, special requests, and issue resolution
- Coordinated staff and services for overnight and early-morning operations
Membership & Liaison Coordinator
Amnesty International Mongolia
01.2015 - 01.2018
- Primary contact for members and stakeholders
- Organised engagement events and advocacy activities
- Managed membership records, payments, and daily cash activities
- Communicated professionally via phone, email, and in-person
Assistant Researcher
National University of Mongolia
01.2013 - 01.2015
- Conducted field research, interviews, and data analysis
- Transcribed, translated, coded, and analysed qualitative data
- Maintained high accuracy and professional reporting
Server | Host | Assistant Manager
Charlia Chiang Restaurant
01.2009 - 01.2013
- Delivered high-quality service in a fast-paced environment
- Managed reservations, guest seating, and service flow
- Handled cash, payments, and end-of-shift reconciliation
- Assisted with staff supervision and training
Education
Master of Business Administration (MBA) - undefined
Stratford University
VA, USA01.2012
Bachelor’s Degree - English Translation & Area Studies
National University of Mongolia
01.2008
Master of Business - Coursework
Wentworth Institute
Australia01.2024
Business Analytics - undefined
Kaplan Business School
Australia01.2023
Skills
- Guest Services
- Check-in / Check-out
- Reservation & Cash Handling
- Customer Experience & Issue Resolution
- Night Shift Operations
- Administration & Record Keeping
- Team Coordination
- Professional Communication
- Multicultural Guest Engagement
- Microsoft Excel
- Microsoft Office
Languages
English
Mongolian
Work Authorization
Australian Working Rights
Certificates
None
Personal Information
- Work Permit: Australian Working Rights
- Availability: Night shifts, weekends & public holidays
- Visa Status: Australian Working Rights
Timeline
Camp Manager
Tsomo Travel
01.2018 - 01.2022
Membership & Liaison Coordinator
Amnesty International Mongolia
01.2015 - 01.2018
Assistant Researcher
National University of Mongolia
01.2013 - 01.2015
Server | Host | Assistant Manager
Charlia Chiang Restaurant
01.2009 - 01.2013
Master of Business Administration (MBA) - undefined
Stratford University
Bachelor’s Degree - English Translation & Area Studies
National University of Mongolia
Master of Business - Coursework
Wentworth Institute
Business Analytics - undefined
Kaplan Business School