Python
Tsun Fung Choi
Bundoora,Australia
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Contractor
KK farm
Woolgoolga, NSW
2021.09 - 2021.12
- Kept site work safe and in line with budget, schedule and applicable building codes.
- Hired and oversaw subcontractors to meet project needs.
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Educated staff on organizational mission and goals to help employees achieve success.
- Observed packing operations to verify conformance to specifications.
- Evaluated staff performance and provided coaching to address inefficiencies.
Cleaner
Perisher
Jindabyne, NSW
2021.06 - 2021.09
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Ordered new cleaning supplies for upcoming jobs.
Housekeeper
Hamilton island
Hamilton Island, QLD
2021.03 - 2021.03
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Restocked room supplies such as facial tissues for personal touch with every job.
Fruit Picker
Smart Berry
Devonport, TAS
2020.12 - 2021.03
- Selected fruit to be harvested by studying size, shape and color.
- Collected products to inspect and package for shipping.
- Provided feedback to management to improve operations.
- Picked and arranged fruit following specified instructions.
- Planted, cultivated and harvested various types of trees, shrubs and plants.
- Communicated with coworkers and management to report challenges.
- Assisted with maintenance and installation of irrigation equipment.
Fruit Picker
Costa
Corindi, NSW
2020.09 - 2020.12
- Selected fruit to be harvested by studying size, shape and color.
- Collected products to inspect and package for shipping.
- Provided feedback to management to improve operations.
- Picked and arranged fruit following specified instructions.
- Packed 100% culled fruit to provide freshness and top quality products.
Cleaner
Perisher
Jindabyne, NSW
2020.06 - 2020.09
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
Fruit Picker
James Farm
Caboolture, QLD
2020.03 - 2020.07
- Selected fruit to be harvested by studying size, shape and color.
- Harvested fruit by grasping, twisting, pulling, shaking trees and vines to separate crop from plant.
- Provided feedback to management to improve operations.
- Picked and arranged fruit following specified instructions.
- Packed 100% culled fruit to provide freshness and top quality products.
- Communicated with coworkers and management to report challenges.
IT Technician
Sun Network (Hong Kong) Limited
Hong Kong, Hong Kong
2019.09 - 2020.02
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Monitored systems in operation and quickly troubleshot errors.
- Recovered critical information from data back ups to restore functionality.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
Assistant Teacher
Hong Kong Baptist University Affiliated School Wong Kam Fai Secondary and Primary School (Steam)
Hong Kong, Hong Kong
2018.09 - 2019.08
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Monitored and reported student progress and development, offering mentoring as needed.
- Supported teacher in preparing individualized learning plans for underperforming students.
- Researched and presented new learning tools and methods for classroom application.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Monitored students during quizzes and tests.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Tutorial Teacher
Kidsalive
Hong Kong, Hong Kong
2017.09 - 2018.08
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Supported students with helpful study habits and exam strategies.
- Created tailored lesson plans and study guides to teach and assist students in area of study.
- Met with parents to discuss student progress and address concerns.
- Provided appropriate learning materials for students.
Assistant (part time)
District Council
Hong Kong, Hong Kong
2016.10 - 2018.04
- Increased customer satisfaction by resolving issues.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Identified issues, analyzed information and provided solutions to problems.
Internship Student
Civil Party
Hong Kong, Hong Kong
2015.06 - 2015.08
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Developed social media content for Twitter, Instagram and Facebook.
Education
Associate Degree - Public Administration and Management
Community College of City University
Hong Kong 2014.09 - 2016.07
Bachelor of Arts - Public Administration and Management
De Montfort University
Hong Kong 2016.09 - 2017.07
Master of Science - Information technology
RMIT University
Melbourne, VIC 2022.02 - Current
Skills
Desktop Technical Support
Helpdesk services
Programming
Technical Support
Software deployment management
Software
Javascript
Timeline
Master of Science - Information technology
RMIT University
2022.02 - Current
Contractor
KK farm
2021.09 - 2021.12
Cleaner
Perisher
2021.06 - 2021.09
Housekeeper
Hamilton island
2021.03 - 2021.03
Fruit Picker
Smart Berry
2020.12 - 2021.03
Fruit Picker
Costa
2020.09 - 2020.12
Cleaner
Perisher
2020.06 - 2020.09
Fruit Picker
James Farm
2020.03 - 2020.07
IT Technician
Sun Network (Hong Kong) Limited
2019.09 - 2020.02
Assistant Teacher
Hong Kong Baptist University Affiliated School Wong Kam Fai Secondary and Primary School (Steam)
2018.09 - 2019.08
Tutorial Teacher
Kidsalive
2017.09 - 2018.08
Assistant (part time)
District Council
2016.10 - 2018.04
Bachelor of Arts - Public Administration and Management
De Montfort University
2016.09 - 2017.07
Internship Student
Civil Party
2015.06 - 2015.08
Associate Degree - Public Administration and Management
Community College of City University
2014.09 - 2016.07