Summary
Overview
Work History
Education
Skills
Language
Work Preference
Interests
Software
Work Availability
Timeline
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TSZ TUNG GAO

TSZ TUNG GAO

Adelaide,Australia

Summary

I am a recent Bachelor of Business (Marketing) graduate (September ceremony) from the University of South Australia with practical experience in both digital marketing and event-related environments. Through my internship at LLS Advisory Group and running an online shop experience, I developed skills in market research, social media management, content creation and assisting with advertising campaigns to support business marketing initiatives. Additionally, my experience working in banquet services has strengthened my ability to manage customer service, coordinate with teams, and deliver high-quality customer experiences under pressure. I bring strong organisational skills, attention to detail, and a collaborative mindset. I am now excited to bring what I have learned into a marketing team where I can keep growing and contribute fresh ideas and efficient execution.

Overview

4
4
years of professional experience

Work History

Marketing Intern

LLS A GROUP PTY LTD
09.2024 - 12.2024
  • Content Creation: Assisted in creating written, video, and image content for marketing channels, such as company blog, white paper and social media posts. Also, Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Market Research: Conduct thorough research on industry trends, business needs, and competitors to guide marketing efforts and identify opportunities.
  • Social Media Management: Enhanced social media engagement through regular posting and audience interaction.
  • Client Relationship Management: Build and maintain relationships with key business clients, fostering trust and collaboration for long-term partnerships.
  • Product Promotion: Plan and execute digital marketing campaigns, including email marketing and social media ads, to promote products and drive sales.

Receptionist and Administrative Staff

LaVita Fitness
07.2023 - 01.2024
  • Managed reception duties, including greeting visitors, handling inquiries, and managing administrative tasks at LaVita Fitness
  • Provided administrative support to ensure the smooth operation of the fitness centre.

Banquet Attendant

Ritz Carlton
05.2022 - 02.2023
  • Assisted in organizing and setting up banquet events, ensuring all guest requirements were met
  • Consistently delivered high-quality service, contributing to the positive reputation of the Ritz Carlton.
  • Work closely with other banquet attendants to ensure all tasks are completed efficiently.
  • Effectively multitasked within fast-paced environment.

Online Shop Owner

HKOL
02.2021 - 06.2021
  • Provided customer service support via phone and email regarding product inquiries, order status updates, returns and refunds.
  • Designed and implemented website content, including product descriptions, images and pricing information.
  • Researched industry trends and competitor websites for ideas on how to improve the online store.

Education

Advanced Diploma - Hospitality Management

Melbourne Polytechnic
01.2023

Bachelor of Business - Marketing

University of South Australia
Adelaide, SA
09-2025

Skills

  • Analytical thinking
  • Critique thinking
  • Content creation
  • Event Planning
  • Social Media Management
  • Social media marketing
  • Time management
  • Data collection
  • Web design
  • Integrated marketing communications
  • Microsoft tools

Language

English
Cantonese
Mandarin

Work Preference

Work Type

Full Time

Work Location

On-SiteHybrid

Important To Me

Company CultureFlexible work hoursCareer advancementWork-life balance

Interests

Gym

Swimming

Software

Google Workspace

Adobe

Canvas

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Marketing Intern

LLS A GROUP PTY LTD
09.2024 - 12.2024

Receptionist and Administrative Staff

LaVita Fitness
07.2023 - 01.2024

Banquet Attendant

Ritz Carlton
05.2022 - 02.2023

Online Shop Owner

HKOL
02.2021 - 06.2021

Advanced Diploma - Hospitality Management

Melbourne Polytechnic

Bachelor of Business - Marketing

University of South Australia
TSZ TUNG GAO