Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tsz Shing (Roy) Lee

Tsz Shing (Roy) Lee

Ascot Park,Australia

Summary

Law enforcement professional with over 7 years of service in Hong Kong Police Force and 6 years in SA Pathology. Expertise in patrol operations, public safety, crowd management, emergency response, and criminal investigations. Proven skills in administrative systems, data management, IT support, and operational coordination. Recognized for professionalism, problem-solving abilities, and effective teamwork in high-pressure environments.

Overview

14
14
years of professional experience

Work History

Railway District Project Team IT Support

Hong Kong Police Force
Hong Kong, Hong Kong
08.2017 - 11.2018
  • Developed virtual tour application for 95 railway stations to bolster police operations, including counter-terrorism and emergency response.
  • Planned photo locations within floor plans for each railway station.
  • Captured source photos in the field using Insta 360 three-axis stabilizer.
  • Conducted quality checks and organized source photos to ensure optimal usage.
  • Created virtual tours using Tourweaver 7 software.
  • Installed and configured computer hardware, software, systems, networks, printers, and scanners.
  • Performed software updates, addressing bugs and implementing enhancements.

Operational Services Officer

SA Pathology
Adelaide, Australia
01.2020 - Current
  • Contributed to COVID-19 response team, enhancing operational effectiveness across multiple locations.
  • Processed and prepared patient specimens for timely testing.
  • Maintained accurate records by entering data into laboratory systems.
  • Assisted patients with inquiries and organized specimen transportation.
  • Provided IT support and ensured functionality of computer systems.
  • Executed administrative tasks using Microsoft Word and Excel effectively.

Accounts Processing Officer

My Plan Manager
Adelaide, Australia
03.2022 - 08.2022
  • Processed client and provider invoices and reimbursements in compliance with MPM and NDIS policies.
  • Resolved discrepancies by contacting providers or clients to expedite invoice processing.
  • Updated and maintained client and provider information within MPM databases.

Police Constable

Hong Kong Police Force
Hong Kong, Hong Kong
10.2012 - 12.2019
  • Prepared detailed reports on incidents, arrests, and investigations conducted.
  • Patrolled assigned areas, conducting traffic stops and issuing warnings or citations.
  • Responded promptly to emergency calls and incidents requiring immediate attention.
  • Authored comprehensive arrest and accident reports documenting critical information.
  • Collaborated with community members to foster trust and address local concerns.

Education

M.D. -

Flinders University
Sturt Road, Bedford Park SA 5042
11.2021

Bachelor of Science - In Law Enforcement And Security Management

The Open University OF Hong Kong
30 Good Shepherd Street, Ho Man Tin, Kowloon, Hong
11.2018

Skills

  • IT support
  • data entry
  • customer service
  • problem solving
  • attention to detail
  • emergency response
  • Application installations
  • Troubleshooting and Diagnostics

Timeline

Accounts Processing Officer

My Plan Manager
03.2022 - 08.2022

Operational Services Officer

SA Pathology
01.2020 - Current

Railway District Project Team IT Support

Hong Kong Police Force
08.2017 - 11.2018

Police Constable

Hong Kong Police Force
10.2012 - 12.2019

M.D. -

Flinders University

Bachelor of Science - In Law Enforcement And Security Management

The Open University OF Hong Kong
Tsz Shing (Roy) Lee