Tsz Yan WONG
Cabramatta,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Punctual Chef experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations.
Dedicated Chef skilled in menu creation and modification, cook and assistant supervision and cost control. Creative and artistic professional with 6 years of hands-on experience preparing meals for customers in fast-paced restaurant. Advanced knowledge of culinary and baking techniques.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Chef
DK BROTHER
MANLY, NSW
02.2022 - Current
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Prepared high-quality dishes according to established recipes.
- Checked quality of raw materials before use.
- Stored foods correctly using correct storage containers and labelling systems.
- Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
- Inspected kitchen equipment for cleanliness and functionality prior to use.
- Exercised portion control for items served, eliminating waste.
- Instructed cooks and other workers in preparation, cooking, garnishing and presentation of food
- Kept up to date with current culinary trends, as well as health and safety regulations.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
- Monitored quality, presentation and quantities of plated food across line.
- Checked quality of food products to meet high standards.
- Prepared variety of foods according to exact instructions and recipe specifications.
Clerk
AUOD PTY LTD
CHERTER HILL
02.2022 - 10.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Shop Supervisor
DIM SIM House
Burwood, NSW
04.2020 - 01.2022
- Directed daily operations of the shop, including scheduling personnel, assigning tasks, and monitoring performance.
- Trained new employees in safety procedures and use of equipment.
- Adhered to safety protocols while operating dangerous machinery.
- Analyzed sales data to identify trends in product demand.
- Provided customer service to ensure customer satisfaction with products and services.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
- Operated dishwashers to sanitize dishes and silverware.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Prepared high-quality dishes according to established recipes.
- Checked quality of raw materials before use.
- Stored foods correctly using correct storage containers and labelling systems.
- Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
Chef De Partie
Star Buffet
Bossley Park
03.2017 - 06.2021
- Worked closely with other chefs to coordinate meal preparation activities during busy shifts.
- Managed food usage with proper stock rotation to prevent spoilage.
- Performed basic cooking tasks such as frying meats or vegetables using various tools including deep fryers or grills.
- Organized the daily mise en place in order to prepare meals efficiently.
- Prepped foods for dishes, including roasted, sautéed, fried and baked items.
- Prepared a variety of sauces from scratch according to recipes or customer requests.
- Checked finished plates before they were served to guests, making sure all components met quality standards.
- Plated completed foods paying special attention to overall presentation and necessary garnishes.
- Monitored food preparation techniques to ensure that high-quality products were served consistently.
- Trained kitchen workers on culinary techniques.
- Assisted with the training of new employees in proper techniques for food preparation, presentation, sanitation, safety procedures.
- Adhered to health and safety regulations while preparing food items in the kitchen area.
- Maintained cleanliness in the kitchen area by washing dishes and wiping down surfaces after each shift.
- Maintained accurate records of stock levels, ordering new ingredients when needed.
- Ensured that all necessary equipment was available and properly functioning before service began.
- Kept up-to-date with current culinary trends in order to create innovative dishes for customers.
- Removed expired food and beverages from kitchen and stockroom and coordinated proper disposal.
Operator
LCC Packing Factory
Bankstown, NSW
09.2016 - 04.2017
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Learned and followed safety and emergency procedures.
- Followed established safety procedures while operating machinery and working around hazardous materials.
- Met deadlines for completion of assigned tasks efficiently and effectively.
- Reported failures, malfunctions or wear issues on equipment to supervisor.
- Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Ensured that all materials used were up to standard and free from defects.
- Checked product quality against specified standards at each stage of production process.
- Monitored and adjusted machine operations as needed for quality assurance.
- Utilized hand and power tools and heavy machinery during manufacturing processes.
Shop Worker
Better Home Accessory
Regent Park
04.2016 - 10.2016
- Assisted with inventory control by restocking shelves as needed throughout the day.
- Greeted customers warmly as they entered the shop and provided helpful advice about products when requested.
- Stocked shelves with merchandise according to company guidelines.
- Ensured customer satisfaction by responding to inquiries and resolving complaints promptly.
- Maintained cleanliness of store floor, displays and counters in accordance with health regulations.
- Organized backroom storage area for easy access to merchandise when needed.
- Performed accurate measurements, calculations, and materials estimations.
- Performed opening and closing duties such as counting money in cash drawers or setting up display cases.
- Utilized effective communication skills to explain policies regarding payment methods, returns and exchanges.
- Completed independent and team installations of components and systems.
- Created attractive window displays to promote sales of featured products.
- Processed returns and exchanges quickly while ensuring accuracy in all transactions.
Kitchen Hand
Camden Chinese’s Restaurant
Camden
05.2015 - 03.2016
- Cleaned dishes, pots, pans and utensils.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Maintained a neat work station throughout shift hours.
- Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
- Followed all health code guidelines when handling food items.
- Operated dishwashers to sanitize dishes and silverware.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Maintained order and cleanliness of work areas to conform with health codes.
- Disposed of garbage according to health regulations.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
- Followed recipes and customer requests to prepare meals.
- Maintained inventory of kitchen supplies and equipment needs.
- Stocked shelves with food supplies, such as canned goods and dry ingredients.
- Served food during catered events or banquets as requested by supervisors or chefs.
- Partnered with chef to cook food and comply with food preservation guidelines.
Packing Operator
Charles Bakery Factory
Sydenham
10.2014 - 03.2015
- Verified accuracy of product labels and bar codes.
- Kept detailed records of production runs, including number of items produced and any issues encountered during operation.
- Adjusted machine settings based on product type being packaged or customer requirements.
- Cleaned work area daily and disposed of waste material properly in accordance with established protocols.
- Stacked boxes onto pallets and shrink-wrapped them for shipping.
- Followed standard operating procedures when handling hazardous materials or waste products.
- Identified defective packages by visually inspecting contents against packing list before sealing cartons.
- Reported any malfunctions or damages to supervisor immediately upon discovery.
- Managed inventory levels by recording stock movements in computerized system accurately.
- Assisted with training new employees on proper use of packaging machinery and safety procedures.
- Ensured compliance with quality assurance standards throughout the packing process.
- Worked collaboratively with other departments to efficiently meet production goals.
- Performed routine maintenance on equipment, such as lubricating parts and changing filters.
- Followed food safety guidelines while preparing all food items.
- Baked fresh bread and pastries for cafes and restaurants.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
Waitress
Hong Kong Restaurant
Eastwood
04.2014 - 08.2014
- Provided excellent customer service to ensure repeat customers.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Took orders for food and drinks and delivered them to guests.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Followed all safety and sanitation regulations when handling food or drinks.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Took orders from patrons accurately and efficiently.
- Brought food and beverages to tables in a timely manner.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Answered phone calls for reservations or takeout orders in a professional manner.
- Cleared away dirty dishes from tables after each course was finished.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Checked back with customers throughout meal service to ensure satisfaction.
- Presented food and beverages to guests at tables.
- Greeted guests and answered questions about menu items.
- Checked with customers to ensure that they were enjoying their meals.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Stocked server areas with supplies before, during and after shifts.
- Greeted customers and provided menus.
- Answered questions about menu items, ingredients, and pricing.
- Informed customers about specials, upselling additional food and drink items.
- Assisted in seating guests at tables or booths.
- Organized take-out orders efficiently according to customer requests.
- Communicated daily specials to customers.
Education
High School Diploma -
Sydney Metro College
Sydney, NSW05-2023
High School Diploma -
TRAING MASTER
05-2021
High School Diploma -
SSBT College
Burwood, NSW05-2019
High School Diploma -
SIBN College
Sydney, NSW03-2017
High School Diploma -
Hong Kong St Perth College
Hong Kong05-2009
High School Diploma -
Chinese Y.M.C.A. Secondary School
Hong Kong07-2008
Skills
- Staff Coordination
- Cost Control
- Dish Preparation
- Business Management
- Pantry Restocking
- Meal Preparation
- Food and Beverage Pairing
- Equipment Maintenance
- Workflow Optimization
- Kitchen Management
- Kitchen Equipment Operations
- Knife Skills
- Food Service Operations
- Food Presentation
- Food Safety and Sanitation
- Cooking Techniques
- Kitchen Operations
- Waste Control
- Grilling and Deep Frying Skills
- Banquets and Catering
- Sanitation Guidelines
Certification
London Chamber of Commerce & Industry certification
· Level 1 Certificate in Book-keeping (Distinction)
· Level 1 English for Business (Reading and Writing)
· Level 2 Certificate in Booking-keeping and Accounts
· Level 2 Certificate in Computerized Accounting (MYOB)
· You can say it like
· Certificate 1 & 2 Bookkeeping & Accounts (Distinction)
· Certificate 1 in Computerized accounting (MYOB)
· Certificate 1 English for Business
City & Guilds
· Level 1 Computerized Accounts (Pass with First Class)
· Chinese Word Processing – Intermediate (Pass)
Languages
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Full Professional
English
Professional
Korean
Limited
Timeline
Chef
DK BROTHER
02.2022 - Current
Clerk
AUOD PTY LTD
02.2022 - 10.2024
Shop Supervisor
DIM SIM House
04.2020 - 01.2022
Chef De Partie
Star Buffet
03.2017 - 06.2021
Operator
LCC Packing Factory
09.2016 - 04.2017
Shop Worker
Better Home Accessory
04.2016 - 10.2016
Kitchen Hand
Camden Chinese’s Restaurant
05.2015 - 03.2016
Packing Operator
Charles Bakery Factory
10.2014 - 03.2015
Waitress
Hong Kong Restaurant
04.2014 - 08.2014
High School Diploma -
Sydney Metro College
High School Diploma -
TRAING MASTER
High School Diploma -
SSBT College
High School Diploma -
SIBN College
High School Diploma -
Hong Kong St Perth College
High School Diploma -
Chinese Y.M.C.A. Secondary School
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