Tu Minh Nguyen
Brisbane,Australia
Summary
Motivated and detail-oriented graduate with a Certificate III in Pathology Collection. During my clinical placement at Mater Pathology, I performed venepuncture on adult patients and supported staff in paediatric collections by calming children and reassuring parents. With a strong background in customer service and administration since 2013, I bring excellent communication skills and cultural awareness to patient care. I am seeking an entry-level role as a Pathology Collector or Specimen Receptionist to contribute to high-quality patient care, accurate specimen handling, and safe clinical practice. Seeking a permanent role, but open to part-time or casual opportunities.
Overview
13
13
years of professional experience
Work History
Receptionist
Australia Jiang Yue Investment P/L
, Australia
01.2013 - Current
- Delivered customer service in person and over the phone
- Scheduled appointments and managed bookings
- Maintained workplace hygiene and a safe environment in line with clinic standards
- Confidently and clearly communicated with customers to ensure smooth service
- Explained procedures and information in an easy-to-understand manner
- Dealt effectively with clients from diverse cultural and social backgrounds
- Stayed professional and calm in any situation to resolve issues effectively
- Handled administrative tasks and supported daily clinic operations
Clinical Placement
Mater Pathology
Sunnybank, Australia
09.2025 - 09.2025
- Performed ~45 successful venepunctures (adult patients)
- Collected and processed a variety of specimens including urine, swabs, faeces, and urea breath tests
- Assisted staff with paediatric blood collection by calming and supporting children (not yet authorised to perform direct collection)
- Checked and processed request forms and patient details with accuracy
- Operated centrifuge for specimen processing
- Provided professional patient interaction: greeting patients, explaining collection procedures, ensuring comfort and reassurance
Education
Certificate III - Pathology Collection
Mater Education
QLD, Australia10.2025
Hand Hygiene for Clinical Healthcare Workers
06.2025
Certificate III - Children’s Services
06.2011
Collecting Blood Specimens
Transporting Blood
Skills
- Blood collection
- Specimen collection
- Specimen reception
- Centrifugation
- Aliquoting
- Labelling
- Patient communication
- Procedural explanation
- Clear communication
- Confident communication
- Attention to detail
- Accurate data entry
- Adaptability
- Fast learner
- Teamwork
- Workplace hygiene
- Maintaining a safe environment
- Professional communication
- Calmness under pressure
- Knowledge of pathology test abbreviations
- Commitment to confidentiality
- Patient privacy
- Time management
- Multitasking
- Prioritisation
- Computer skills
- Bilingual
- Culturally aware
References
- Miodrag (Mickey) Knezevic, Tutor, Mater Education, mickey.knezevic@mater.org.au
- Pitou Beang, Placement Trainer, Sunnybank Mater Pathology, 0468 385 335
- Yue Liang (Jiang), Employer, Australia Jiang Yue Investment P/L, 0450 151 351
Clinical Placement Experience
Mater Pathology Collection Room, Sunnybank, QLD, 09/22/25, 09/29/25, Performed ~45 successful venepunctures (adult patients), Collected and processed a variety of specimens including urine, swabs, faeces, and urea breath tests, Assisted staff with paediatric blood collection by calming and supporting children (not yet authorised to perform direct collection), Checked and processed request forms and patient details with accuracy, Operated centrifuge for specimen processing, Provided professional patient interaction: greeting patients, explaining collection procedures, ensuring comfort and reassurance
Timeline
Clinical Placement
Mater Pathology
09.2025 - 09.2025
Receptionist
Australia Jiang Yue Investment P/L
01.2013 - Current
Certificate III - Pathology Collection
Mater Education