Tua Normark
Maroubra,NSW
Summary
Accomplished Au Pair and Event Staff Member with a proven track record at Nordea and Östersunds Kommun, demonstrating exceptional problem-solving and social skills development. Achieved lasting relationships through educational support and superior customer service, while excelling in multitasking and meal preparation, particularly in fast-paced settings. Recognized for fostering positive environments and promoting bilingual abilities.
Overview
2
2
years of professional experience
Work History
Au Pair
Host Family
08.2024 - Current
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Developed bilingual abilities in English and a bit Norwegian through immersive conversation and activities.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Promoted healthy eating habits by preparing nutritious meals and snacks for the children.
- Ensured household cleanliness by performing light housekeeping tasks such as laundry, tidying up toys or organizing play spaces.
Event Staff Member
Nordea
07.2024 - 07.2024
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Event Staff Member
Nordea
07.2023 - 07.2023
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Substitute Teacher
Östersunds Kommun
08.2022 - 05.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Supervised lunchroom and recess activities.
Education
No Degree - Computer Science
Stockholm University
Stockholm, Sweden06.2027
Skills
- Patience and understanding
- Social Skills Development
- Educational Support
- Meal Preparation
- Grocery shopping
- First Aid
- Problem-Solving
- Housekeeping and Cleaning
- Multitasking
Languages
Swedish
Native or Bilingual
English
Full Professional
German
Limited Working
Timeline
Au Pair
Host Family
08.2024 - Current
Event Staff Member
Nordea
07.2024 - 07.2024
Event Staff Member
Nordea
07.2023 - 07.2023
Substitute Teacher
Östersunds Kommun
08.2022 - 05.2023
No Degree - Computer Science
Stockholm University
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