Tuan Nguyen
Ashfield,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Self Employed
Viet Bay Cafe
03.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Factory Manager
Dao Heaung Group
01.2015 - 01.2018
- Developed and maintained a safe working environment by enforcing strict safety policies and procedures.
- Enhanced factory efficiency by implementing lean manufacturing principles and optimizing production processes.
- Trained and developed staff members, enhancing overall workforce competency and productivity levels.
- Achieved on-time delivery of products by closely monitoring production schedules and coordinating with various departments.
- Conducted root cause analyses of production issues to identify areas requiring corrective action or continuous improvement efforts.
- Coordinated with suppliers to ensure timely delivery of raw materials, reducing lead times for production orders.
- Facilitated open communication between all factory departments, leading to increased collaboration and more efficient problem solving.
- Created and delivered manufacturing labor cost and price input for customer quote reviews.
- Collaborated with sales and marketing teams to align production goals with market demands, increasing revenue potential.
- Managed budgets and resources effectively, ensuring optimal utilization of financial assets within the facility.
- Implemented quality assurance measures that resulted in consistently meeting or exceeding customer expectations.
- Delivered factory-level communications and tactical direction and drove achievement of quality, delivery, productivity and financial performance goals and objectives.
- Reduced machine downtime through regular preventive maintenance and timely repairs.
- Negotiated contracts with vendors for cost-effective procurement of raw materials, parts, and services essential to factory operations.
- Streamlined inventory management, resulting in reduced waste and improved cost control.
- Drove productivity and financial performance and managed achievement of corporate and factory level metric goals.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Evaluated employee performance and provided feedback and training as needed.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Communicated factory operational needs, objectives and performance standards with senior management and earned full upper management support.
- Boosted employee morale by fostering a positive work culture, promoting open communication, and recognizing outstanding performance.
Procurement Manager
Dao Heuang Group
01.2013 - 01.2015
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Negotiated contracts with suppliers to obtain favorable terms and pricing.
- Reduced procurement costs by implementing strategic sourcing initiatives and negotiating favorable contracts with suppliers.
- Developed strong relationships with key suppliers, resulting in improved communication, better pricing, and reliable delivery schedules.
- Collaborated with finance departments on budgeting and forecasting activities, ensuring accurate representation of procurement expenses and cost-saving opportunities.
- Analyzed supplier contracts to confirm compliance with company policies and procedures.
- Oversaw contract administration activities, including drafting agreements, negotiating terms, managing renewals, and addressing disputes or discrepancies as needed.
- Conducted thorough supplier evaluations, selecting vendors based on quality, price, reliability, and commitment to sustainability initiatives.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
- Analyzed market conditions to make informed decisions on pricing and purchasing strategies.
- Resolved invoice and payment issues to facilitate prompt payment to suppliers.
- Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
- Created and maintained portfolio of qualified vendors to expand options.
- Negotiated pricing and terms with vendors to secure best value for company.
- Reviewed and approved purchase orders and invoices for accuracy and completeness.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Identified opportunities to reduce lead times and improve inventory management.
- Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
Accounts Payable Manager
Dao Heaung Group
01.2012 - 01.2013
- Managed accurate and timely processing of over [Number] invoices per month.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
- Reviewed monthly expense reports for accuracy, identifying opportunities for cost savings and efficiencies.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Improved vendor relationships through timely payments and clear communication of company policies.
- Partnered with finance team to complete month-end accruals and account reconciliations.
- Collaborated with other departments to resolve billing issues promptly and maintain accurate financial records.
- Managed vendor contracts effectively, reviewing terms periodically to ensure alignment with company objectives.
- Optimized cash flow management by negotiating favorable payment terms with vendors.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Assistant Manager
Qantas Valet Parking
01.2010 - 01.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Customer Service Officer
Qantas Valet Parking
01.2004 - 01.2010
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
Education
Graduated Diploma in Accounting - Accounting
La Trobe University
Melbourne, VIC01.2002
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
Languages
Vietnamese
Native or Bilingual
Timeline
Self Employed
Viet Bay Cafe
03.2023 - Current
Factory Manager
Dao Heaung Group
01.2015 - 01.2018
Procurement Manager
Dao Heuang Group
01.2013 - 01.2015
Accounts Payable Manager
Dao Heaung Group
01.2012 - 01.2013
Assistant Manager
Qantas Valet Parking
01.2010 - 01.2012
Customer Service Officer
Qantas Valet Parking
01.2004 - 01.2010
Graduated Diploma in Accounting - Accounting
La Trobe University
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