Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Personal Details
Generic

Tuan Nguyen

Port Kennedy ,WA

Summary

Motivated and personable retail/hospitality professional with over 4 of experience in fast-paced customer-facing environments. Skilled in providing high-quality service, managing transactions, handling customer inquiries, and maintaining a welcoming atmosphere. Known for strong communication, problem-solving abilities, and a proactive approach to ensuring customer satisfaction. Thrives in team settings, adapts quickly to new systems, and consistently upholds company values and standards. Passionate about creating memorable experiences that drive customer loyalty. I am easily approachable and open for any advice, comments and criticism to improve which ever aspect and skill I’m lacking in the working environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Tearista

Boba Bear
02.2024 - Current
  • Specialize in crafting a diverse range of takeaway beverages, primarily bubble tea, along with smoothies and flavored lemonade.
  • Responsible for closing operations and ensuring a clean, hygienic workspace in compliance with food safety standards.

Barista

Will Cafe
05.2022 - 06.2023
  • Provided exceptional customer service, handling transactions and delivering orders efficiently.
  • Prepared a variety of beverages, including coffee, milkshakes, and thick shakes.
  • Thrived in high-pressure environments during peak hours, consistently maintaining quality and speed of service.

Education

BBA - Bachelor of Commerce

Curtin University
Perth, WA
11-2026

Skills

  • Skilled in coffee preparation
  • Customer support expertise
  • Effective team collaboration
  • Effective Communication
  • Cash management
  • Food Safety Practices
  • Skilled in Microsoft Office applications
  • Fluent in multiple languages

Certification

  • Certificate IV in Business
  • Certificate II in Coaching
  • Certificate II in Hospitality
  • SITSS00069 - Food Safety Supervision Skill Set
  • Responsible Service of Alcohol (RSA)
  • MLPLCA001: Manage Legislative Responsibilities for the Sale, Supply, and Service of Liquor
  • Leeuwin Adventure Voyage

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual
German
Limited Working

Timeline

Tearista

Boba Bear
02.2024 - Current

Barista

Will Cafe
05.2022 - 06.2023

BBA - Bachelor of Commerce

Curtin University

Personal Details

  • Eligible to work in Australia: Yes
  • Current Education: Curtin University – 2nd year
  • Highest Level of Education: Secondary School (Years 7–12)

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