Dedicated and detail oriented hospitality professional with 4 years of experience in delivering exceptional customer service in fast paced environments. Proven ability to enhance guest experiences through effective communication, conflict resolution, and a strong focus on individual needs. Committed to maintaining a positive atmosphere and fostering teamwork to achieve organizational goals. Adept at multitasking and managing responsibilities efficiently while ensuring high quality service standards. Passionate about creating memorable experiences that drive customer loyalty and satisfaction.
As a Hospitality Worker at The Coffee Club, I was dedicated to providing outstanding customer service in a fast-paced environment. My role involved creating a welcoming atmosphere, addressing customer needs, and effectively resolving conflicts to ensure a positive experience for every guest.
- Customer Service: proven ability to deliverer exceptional customer service, handle inquiries, and resolve issues effectively. Known for creating positive customer experiences and upholding a high reputation of the business.
- Communication: excellent communication skills, with experience in interacting with diverse clientele and team members and gaining good relations.
- Attention to detail: putting 100% effort into every interaction to ensure that each guest has a positive experience. ensuring accuracy in communications, and maintaining a well organised environment.
-Multitasking: Being able to complete every task to the best standard whilst being in a fast pase work environment.
Lily Ojaimi from The Coffee Club
0401 948 281
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