Tuan Anh Tran
Sydney,NSW
Summary
Business Analyst: 5 years’ experience working with multi stakeholders to define requirements, measure client expectations, analyse stakeholder pain point, implement improvement, and control the project quality. Worked with head of department to plan features and integration roadmap. Developed temporary solutions to meet stakeholder requirement during development of roadmap.
Data Engineering: 6 months experiences to develop ETL process on legacy & cloud (AWS) system using Python. Optimized and automated integration process to support internal stakeholders Data Analyst: Experience in Tableau to generate insight report and advice risk management team to define fraud.
Overview
3
3
years of professional experience
Work History
Academic Officer
Australian Massage & Beauty Institute
Sydney, NSW
03.2022 - Current
- Drove continuous improvement related to use of new teaching tools, training methods and improvement of online doctoral education instruction.
- Provided support and guidance to students experiencing academic and personal troubles.
- Maintained student database and electronic records for each student contact.
- Received and reviewed transcripts to determine eligibility for admission to college or specific programs.
Project Management Lead
TPBank
Ho Chi Minh, Vietnam
12.2020 - 05.2022
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Developed and initiated projects, managed costs and monitored performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Planned, designed and scheduled phases for large projects.
- Identified and documented detailed business rules and use cases based on requirements analysis.
- Researched and resolved issues regarding integrity of data flow into databases.
- Used statistical methods to analyze data and generate useful business reports.
- Utilized data visualization tools to effectively communicate business insights.
- Tested data prediction algorithms based on historical data.
- Extracted and interpreted data patterns to translate findings into actionable outcomes.
- Owned and prioritized product backlog.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
Project Management Officer
CMC Global
Hanoi, Vietnam
07.2020 - 05.2021
- Met project deadlines without sacrificing build quality or workplace safety.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Developed and initiated projects, managed costs and monitored performance.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Surveyed clients to ascertain requirements and expectations for product.
Integration Developer
AFS Logistics
Melbourne, VIC
10.2019 - 02.2020
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Collaborated with upper management to drive strategy and implement new processes.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
Education
Master of Information & Communication Technology - Cloud Computing & Big Data
Western Sydney University
Master of Business Administration - Strategic Management
Plymouth University
Bachelor of Commerce - Marketing
Raffles College of Design & Commerce
Foundation of marketing and business management - undefined
Skills
AWS
Python
Data analysis
Systems inquiry proficiency
Risk analysis
Problem-Solving
Strategic planning
Business process mapping
Predictive modeling
Workflow Analysis
SQL and databases
Machine learning
Advanced problem solving
Project planning and development
Business process re-engineering
Accomplishments
- Reduced Loan Processing time 5 days to 30 minutes (TPBANK)
- Optimized the process, integrated with 3rd Parties Anti-Fraud providers to improve the accuracy of fraud & credit score
- Staff leadership of a team of five
- Improved integration process and reduce delivery timeframes from 6 months to 3 months (TPBANK)
- Delivered customizable middleware which reduce dependency on vendors and speed up new onboarding channels
- Acquired 1 million new users within 9 months (TPBANK)
- Designed and executed a synchronized process to reduce bottle neck risk to support the sales team
- Reduced 30% assessment time (AMBI)
- Digitalized operation and assessment process that allows student get qualification quicker and increase customer satisfaction
Timeline
Academic Officer
Australian Massage & Beauty Institute
03.2022 - Current
Project Management Lead
TPBank
12.2020 - 05.2022
Project Management Officer
CMC Global
07.2020 - 05.2021
Integration Developer
AFS Logistics
10.2019 - 02.2020
Master of Information & Communication Technology - Cloud Computing & Big Data
Western Sydney University
Master of Business Administration - Strategic Management
Plymouth University
Bachelor of Commerce - Marketing
Raffles College of Design & Commerce