Ngoc Tuan Mai
Noble Park,VIC
Summary
Over 2 years in total of experience as BOH staff at multiple restaurants. Expertly prepares food orders and maintains kitchen inventories. Familiar with restaurant protocol and food safety requirements.
Highly motivated candidate with experience in food service. Adept at using excellent knife skills and knowledge of food safety regulations. Skilled at quickly preparing high-quality meals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level BOH staff position. Ready to help team achieve company goals.
Orderly committed to maintaining clean and organized work areas for food prep and storage. Provides active support to cooks by sanitizing equipment and tools, monitoring food portions and filling containers for take-out requests. Eager to help new staff members develop quick, clean workflows without sacrificing service quality.
Overview
4
4
years of professional experience
Work History
Back of House Team Member
Tetsujin
06.2022 - Current
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
- Maintained and sanitized service stations, prep areas, and countertops.
- Assisted with training new BOH staff members on established processes and goals.
- Prepared food and drinks while following safe food handling procedures.
- Checked use by dates on food and beverage stock and maintained record of wasted items.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Kitchen Hand
Le-Feu Cuisine
03.2022 - 05.2022
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed recipes and chef instructions to prepare food correctly.
- Plated and presented food following chef requirements.
- Loaded dishes, glasses and tableware into dishwashing machines.
Junior Chef
An Cafe
12.2021 - 03.2022
- Prepped daily menu items to quickly deliver upon request.
- Planned and directed high-volume food preparation in fast-paced environment.
- Seasoned and marinated cuts of meat, poultry and fish.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Worked closely with front-of-house staff to facilitate excellent customer service.
Steel Worker
Westall Steel
10.2021 - 11.2021
- Unloaded and positioned prefabricated steel and heavy equipment using hoisting equipment, such as cables, pulleys, or hooks.
- Welded, cut and bent steel as necessary with torches, metal shears, and welding equipment.
- Painted small to large steel bars.
- Drillholed and smoothened the surface of steel bars.
Warehouse Worker
Pooch Treats
12.2020 - 02.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Restaurant Waiter
VIP Kitchen
06.2019 - 11.2019
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Informed customers about daily and seasonal specials
- Used cash registers and credit card machines to cash out customers.
Education
Certificate III - Commercial Cookery
Hilton Academy
Melbourne, VIC12.2025
High School Diploma -
Keysborough College - Acacia Campus
Keysborough, VIC11.2021
Skills
- Waste Reduction
- Portion Control
- Food Preparation
- Teamwork Abilities
- Knife Skills
- Time Management
- Ingredient Preparation
- Task Prioritization
- Quality Assurance
- Flexible and Adaptable
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Availability
My availability to work in a week:
Monday: 8am-10pm
Wednesday: 3pm-10pm
Thursday: 8am-10pm
Friday: 8am-10pm
Saturday: 8am-2pm
Sunday: 8am-10pm
I am also available to work through holiday period.
Timeline
Back of House Team Member
Tetsujin
06.2022 - Current
Kitchen Hand
Le-Feu Cuisine
03.2022 - 05.2022
Junior Chef
An Cafe
12.2021 - 03.2022
Steel Worker
Westall Steel
10.2021 - 11.2021
Warehouse Worker
Pooch Treats
12.2020 - 02.2021
Restaurant Waiter
VIP Kitchen
06.2019 - 11.2019
Certificate III - Commercial Cookery
Hilton Academy
High School Diploma -
Keysborough College - Acacia Campus
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