Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tui Cook

Southport

Summary

A hardworking and passionate job seeker with strong organizational and artistic skills eager to secure an entry-level position in a craft retail position. On board and ready to help the team achieve company goals.

Overview

23
23
years of professional experience

Work History

Horticulture Consultant

Private Client
11.2014 - 09.2015
  • Presented detailed reports to client on project progress, and future recommendations for continued success in their horticultural endeavors.
  • Reduced labor costs for clients
  • Improved soil quality by conducting thorough soil analyses and recommending appropriate fertilizers and amendments.
  • Designed custom planting schedules based on client preferences, regional weather patterns, and specific plant requirements for optimal growth outcomes.
  • Reduced water consumption in landscaping projects through the implementation of water-saving irrigation systems and drought-tolerant plants.
  • Conducted research on new plant varieties for improved disease resistance or other desired attributes, making informed recommendations to clients accordingly.
  • Increased crop yield through the application of sustainable farming practices and innovative cultivation techniques.
  • Assisted clients in developing and implementing organic gardening practices, promoting a healthier environment through sustainable horticulture methods.
  • Adsvised client on best practices in horticultural care, improving overall plant performance and reducing errors in daily tasks.
  • Provided support in the selection and procurement of high-quality plant materials from trusted suppliers, ensuring optimal results for clients'' landscapes.
  • Collaborated with clients to develop long-term horticulture maintenance plans, ensuring ongoing success and sustainability of their projects.
  • providing customized horticulture consultation services tailored to clients individual needs and goals.
  • Developed comprehensive pest management strategies, utilizing integrated pest management principles to minimize chemical usage while effectively controlling pests.
  • Water, pruned and groomed plants and trees to maintain health and attractiveness.
  • Unloaded plants and nursery items from delivery trucks.
  • Transplanted seedlings and young plants to promote growth and prepare plants for sale or transfer to other locations.
  • Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
  • Planted bulbs, trees, bushes, and flowers for clients.
  • Mulched gardens, placed sod, and adjusted soils to provide optimal growth potential.
  • Cultivated soil and added fertilizer, compost, and amendments.
  • Answered questions and provided information regarding plants and care to help the client make informed decisions.
  • Planted, cultivated and harvested various types of trees, shrubs, and plants.
  • Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
  • Used effective weed control methods, promoting plant growth.
  • Assisted client with finding requested plants and flowers.
  • Identified plant diseases and researched methods for mitigation.
  • Mulched and composted soil to appropriately vary soil conditions depending on specific plant needs.
  • Purchased supplies such as seed, pesticides, and fertilizer.

Nursery Hand

Ashmore Garden Centre
04.2011 - 03.2013
  • Enhanced nursery cleanliness by maintaining a well-organized working environment.
  • Contributed to sales growth by creating visually appealing plant displays for customers.
  • Improved plant growth by implementing optimal watering and fertilization techniques.
  • Assisted in the propagation of plants through various methods, including seed sowing, cutting, and grafting.
  • Boosted plant health with proper pruning and trimming methods.
  • Maintained healthy growing conditions with proper soil preparation and amendments.
  • Advised customers on appropriate native plants for their gardens, promoting sustainable landscaping practices within the community.
  • Reduced pest issues with regular monitoring and implementation of integrated pest management strategies.
  • Assisted landscape designers in selecting suitable plants for projects considering specific site criteria.
  • Increased customer satisfaction by providing knowledgeable assistance on plant care and selection.
  • Implemented quality control measures to ensure only healthy plants were sold to consumers.
  • Promoted effective communication within the team, ensuring smooth daily operations in the nursery.
  • Water, pruned and groomed plants and trees to maintain health and attractiveness.
  • Transplanted seedlings and young plants to promote growth and prepare plants for sale or transfer to other locations.
  • Cultivated soil and added fertilizer, compost, and amendments.
  • Answered questions and provided information regarding plants and care to help customers make informed decisions.
  • Educated employees and members of public on plant biology and health.
  • Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
  • Diagnosed and treated pest and disease problems in plants, shrubs and trees.

Bookshop Retail Assistant

Lifeline Bookshop
01.2005 - 11.2007
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Processed transactions accurately, balancing cash registers at the end of each shift.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Increased sales and customer satisfaction through personalized servicing.
  • Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
  • Offered informed suggestions for improving store operations based on personal experience and observation of best practices in the industry.
  • Implemented strategic promotional efforts for increased revenue and foot traffic in the store.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Managed efficient cash register operations.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Volunteer

Laidlley Secondhand Shop
01.2002 - 12.2002
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized and detail-oriented with a strong work ethic.
  • Troubleshot and resolved issues with sewing machines, maintaining optimal performance during busy periods.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Increased sales and customer satisfaction through personalized servicing.
  • Processed customer returns to manage smooth refunds and exchanges following store procedures.
  • Supported store success by regularly monitoring competitor activity and adjusting strategies accordingly.
  • Prioritized helping customers over completing other routine tasks in store.
  • Developed strong rapport with customers and created positive impression of business.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Managed efficient cash register operations.
  • Participated in seasonal sales events and promotions, maximizing their impact on revenue generation.
  • Offered informed suggestions for improving store operations based on personal experience and observation of best practices in the industry.
  • Worked with loss prevention in monitoring shopper behavior.
  • Maintained an organized backroom for easy access to stock when replenishing shelves.
  • Resolved customer complaints professionally, maintaining a positive brand image.

Pizza Chef Assistant

Richo's Pizza And Pool
11.1998 - 08.2001
  • Maintained a clean and organized workspace, ensuring compliance with food safety regulations and fostering a positive work environment.
  • Supported head chef in managing kitchen staff schedules, ensuring adequate coverage during peak times for optimal efficiency.
  • Enhanced customer satisfaction by consistently producing high-quality pizzas with attention to detail and presentation.
  • Assisted in inventory management, contributing to reduced waste and improved cost control measures.
  • Assisted in setting up and breaking down kitchen stations.
  • Streamlined food prep processes for greater productivity while maintaining high standards of quality control across all ingredients used in pizza-making operations.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Managed food costs by carefully monitoring portion sizes, reducing overall expenses without compromising quality or taste.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Handled customer complaints professionally to prevent negative reviews or loss of business.
  • Coached new workers on store policies, pizza making, and dough preparation.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Maintained composure and work quality while under stress.
  • Cleaned and maintained work areas, equipment and utensils.
  • Trained new staff on food preparation and safety procedures.
  • Maintained high personal grooming standards and uniform presentation.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Stocked and rotated food items according to expiration dates.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Championed a culture of continuous improvement within the team by regularly soliciting feedback from colleagues and implementing actionable suggestions gleaned from these constructive conversations.

Drinks Waitress

Catherine's On The Gold Coast
07.1997 - 09.1998
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Provided recommendations on menu items and upsold drinks to increase sales.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
  • Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.
  • Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
  • Boosted restaurant revenue by upselling appetizers, and beverages.
  • Answered customers' questions, recommended items, and recorded order information.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction after delivery, taking action to correct any problems.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Art and Craft Corodinator

Street Splash
06.1996 - 11.1997


  • Encouraged creative expression through nurturing each participant's artistic talents.
  • Managed budget allocation for arts and crafts supplies, ensuring adequate materials were available for all participants and projects.
  • Selected and purchased materials for art projects.
  • Supported the spiritual growth of participants by creating an inclusive atmosphere that welcomed diverse perspectives and beliefs.
  • Delivered high-quality instruction in various crafting techniques to ensure participant success and enjoyment.
  • Enhanced participant's creativity by incorporating various art mediums and techniques into the program.
  • Managed a diverse range of learners, adapting lesson plans to accommodate different abilities and interests.
  • Managed art room supplies, equipment and resources to maintain consistent supply for projects.
  • Taught classes on painting, collage, and colour theory.
  • Established a positive and inclusive classroom environment that encouraged open communication and collaboration among students.
  • Developed artistic skills by providing personalized feedback and guidance on their artwork.
  • Improved engagement in the environment by designing innovative, project-based learning experiences focused on artistic expression.
  • Inspired participants and assisted in developing creativity and self-expression through various art forms and media.
  • Organized school-wide art exhibits showcasing participants' talent and promoting the importance of visual arts in education.
  • Assessed work and provided constructive feedback.
  • Documented work to exhibit and celebrate the learning process for each individual.
  • Fostered love for art and learning to inspire participants toward other creative passions and interests.
  • Gathered display materials and distributed programs for shows and performances.
  • Supported artists with material preparation, ensuring a smooth creative process.
  • Maintained a comprehensive database of art resources to streamline research efforts for new projects.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Confirmed all art supplies were stored properly after use.
  • Ordered and maintained an adequate supply of materials, supplies, and equipment.
  • Used oil and acrylic paints, watercolours and digital media to create art pieces.
  • Utilized digital techniques to create and enhance artwork.

Deli Clerk

Woolworths Supermarket
01.1994 - 05.1994
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
  • Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Collaborated with other departments to promote cross-merchandising opportunities and improve overall store performance.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Streamlined order fulfillment processes for quicker turnaround times and increased customer satisfaction.
  • Learned other teammates' work tasks to train as backup.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.

Advertising Intern

Logan Meao And Walters
01.1993 - 04.1994
  • Enhanced team productivity through effective communication and collaboration on various projects simultaneously.
  • Demonstrated a proactive mindset by eagerly taking on additional responsibilities outside primary role to support team success.
  • Provided administrative support by maintaining organized records of project timelines, budgets, and deliverables.
  • Supported event planning efforts for promotional activities, trade shows, and product launches.
  • Assisted in the development of marketing materials, including brochures, posters, and social media content.
  • Conducted market research for understanding target audience preferences and tailoring ad messages accordingly.
  • Maintained client confidentiality while handling sensitive information professionally and securely.
  • Organized documents and routed to correct recipients.
  • Showcased adaptability when assigned new responsibilities or asked to assist other departments as needed.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Developed interpersonal skills through daily interactions with colleagues from diverse backgrounds.
  • Assisted in event planning activities for successful execution of company events.
  • Enhanced office efficiency by organizing and maintaining digital and physical files.
  • Provided administrative support to staff members, ensuring smooth operations within the office.
  • Distributed office supplies and files for staff.
  • Maintained inventory, expedited orders and delivered materials to work stations.
  • Demonstrated strong attention to detail while proofreading documents, resulting in error-free reports.
  • Supported with creating project marketing materials to promote services.
  • Explored new technologies and approaches to streamline processes.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Education

Southport State High School
Southport, QLD

Skills

  • Customer Assistance
  • Adaptability and Resilience
  • Product Knowledge Expertise
  • Friendly and Helpful
  • Reliable and Responsible
  • Honest and Dependable
  • Attention to Detail
  • Flexible Hours
  • Excellent Written and Verbal Communication
  • Creative Thinking
  • Creativity and Artistry
  • Arts and crafts proficiency

Timeline

Horticulture Consultant

Private Client
11.2014 - 09.2015

Nursery Hand

Ashmore Garden Centre
04.2011 - 03.2013

Bookshop Retail Assistant

Lifeline Bookshop
01.2005 - 11.2007

Volunteer

Laidlley Secondhand Shop
01.2002 - 12.2002

Pizza Chef Assistant

Richo's Pizza And Pool
11.1998 - 08.2001

Drinks Waitress

Catherine's On The Gold Coast
07.1997 - 09.1998

Art and Craft Corodinator

Street Splash
06.1996 - 11.1997

Deli Clerk

Woolworths Supermarket
01.1994 - 05.1994

Advertising Intern

Logan Meao And Walters
01.1993 - 04.1994

Southport State High School

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