Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Tu Lang Truong

WOODRIDGE,QLD

Summary

Accomplished in making a small family business that has retail experience, possessing exceptional customer service skills. Adapting and familiar with changing customer needs. Excellent communication and excitement to create sn enjoyable experience wither its weekend markets or Airbnbing.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Airbnb Host

Self Employed
08.2022 - Current
  • Enhanced guest satisfaction by providing personalized recommendations for local attractions and dining options.
  • Streamlined the booking process for guests with efficient communication and prompt responses to inquiries.
  • Maintained high occupancy rates through effective marketing strategies on various online platforms.
  • Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.

Weekend Market

Family Business
02.2016 - Current
  • Enhanced customer satisfaction by consistently providing friendly and efficient service.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Managed budgets, resulting in cost savings through careful monitoring of expenses and identifying areas for improvement.

Education

No Degree -

Runcorn State High School
Runcorn, QLD
12.2021

Skills

  • Local knowledge
  • Property management
  • Resourcefulness
  • Financial management
  • Cleaning standards
  • Customer service
  • Effective problem-solving

Certification

Certificate II in Hospitality

Provide responsible service of Alcohol

Skills for Work and Vocational Pathways


Languages

Cambodian
Limited Working

Affiliations

  • Daily exercise
  • Gardening
  • Cleaning
  • Reading at the Library

Timeline

Airbnb Host

Self Employed
08.2022 - Current

Weekend Market

Family Business
02.2016 - Current

No Degree -

Runcorn State High School

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Tu Lang Truong