Tulasha Adhikari
Launceston,TAS
Summary
A reliable and dependable executive known for their consistent work ethic. Demonstrates a strong sense of responsibility and commitment to meeting deadlines and fulfilling obligations. A dedicated team player who consistently delivers accurate and efficient results. Possesses excellent time management skills and the ability to handle multiple tasks effectively. Known for their attention to detail and commitment to producing high-quality work. A trustworthy individual who can be relied upon to consistently deliver exceptional outcomes.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Banjos Bakehouse
03.2023 - Current
- Assist customers in person, over the phone, or through digital channels with a friendly and professional approach.
- Accurately record and process customer orders, ensuring all necessary information is captured.
- Address and resolve customer complaints, concerns, or issues promptly and effectively, escalating complex problems when necessary.
- Handle customer payments, including cash, credit cards, and electronic transactions, following company policies.
- Maintain a clean and organized work area, including the dining area, restrooms, and front counter.
- Adhere to food safety regulations and company policies to maintain a safe and compliant work environment.
- Collect and record customer feedback, suggestions, and preferences for future improvement.
Customer Service and Delivery Driver
Dominos
03.2022 - 06.2022
- Deliver orders promptly and safely to customers' designated locations.
- Provide friendly and professional service to customers, addressing any inquiries or concerns they may have.
- Double-check and ensure the correct items and quantities are included in each delivery.
- Conduct regular maintenance checks on the delivery vehicle.
- Collect and process payment from customers accurately.
- Handle, store, and transport food products in compliance with health and safety regulations.
- Efficiently plan and navigate delivery routes.
- Coordinate with the store team for smooth operations.
- Follow company policies, procedures, and guidelines.
- Maintain accurate records of deliveries and report any incidents.
Education
Cert III Individual Support (Disability)
TasTAFE
Alanvale, TAS03.2023
Elizabeth College
Hobart, Tasmania11.2022
Claremont College
Hobart, Tasmania11.2022
Skills
Communication Skills
Teamwork and Collaboration
Problem-solving
Customer Service Skills
Willingness to learn and upgrade skills
Adaptability and Flexibility
Languages
English
Nepali
Hindi
Timeline
Customer Service Representative
Banjos Bakehouse
03.2023 - Current
Customer Service and Delivery Driver
Dominos
03.2022 - 06.2022
Cert III Individual Support (Disability)
TasTAFE
Elizabeth College
Claremont College
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