Summary
Overview
Work History
Education
Skills
Languages
Extra-Curricular Activities
Timeline
Generic

Tumai Sithole

Johannesburg

Summary

Friendly and motivated student with over two years of hands-on experience in customer service, retail, and hospitality. Known for being reliable, organized, and an excellent communicator. Able to thrive in fast-paced environments and enjoy working with people. Currently studying Biomedical Engineering and seeking part-time or weekend work as a sales assistant, waitress, barista, or receptionist.

Overview

2
2
years of professional experience

Work History

Receptionist

House Of Prayer Ministries
01.2023 - 01.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Maintained confidentiality of information regarding clients and company.

Cashier / Waitress

CREscentials
12.2021 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Retail Assistant

Edgars Store
12.2021 - 09.2022
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Maintained an organized backroom for easy access to stock when replenishing shelves.

Education

Bachelor of Engineering Science - Biomedical Engineering

University of Witwatersrand
Johannesburg, Gauteng
12-2026

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Greeting and seating clients
  • File management
  • Typing speed
  • Documentation and reporting

Languages

English (Native)
Shona (Native)
XiTsonga (Intermediate)

Extra-Curricular Activities

  • Instructional Designer | Work Ready Gen Z Project
  • Treasurer | School of Chemistry Student Subcommittee
  • Secretary | School of Biological Sciences Student Council Subcommittee

Timeline

Receptionist

House Of Prayer Ministries
01.2023 - 01.2024

Cashier / Waitress

CREscentials
12.2021 - 12.2022

Retail Assistant

Edgars Store
12.2021 - 09.2022

Bachelor of Engineering Science - Biomedical Engineering

University of Witwatersrand

Similar Profiles

CREATE PROFILE
Tumai Sithole