Summary
Work History
Education
Skills
Timeline
Generic

Tushar Chawla

Perth

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Work History

Team Member

IGA Supermarket
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.

Retail Assistant

EzyMart
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Used POS system to process sales, returns, online orders and gift card activations
  • Approached browsing customers to initiate conversations to determine buying preferences
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Assisted customers with prompt and polite support in-person and via telephone
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Helped customers complete purchases, locate items and join reward programs
  • Actively engaged customers to provide general assistance and information on store merchandise
  • Folded and arranged merchandise in attractive displays to drive sales.

Retail Assistant

Big Fields Fresh Fruit Market
  • Assisted customers with prompt and polite support in-person and via telephone
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Displayed merchandise by arranging in appealing ways to boost sales
  • Answered questions about store policies and addressed customer concerns
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Actively engaged customers to provide general assistance and information on store merchandise
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Used POS system to process sales, returns, online orders and gift card activations
  • Approached browsing customers to initiate conversations to determine buying preferences.

Retail Sales Associate

Queens Bottle Shop
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Answered customer questions about products and services, helped locate merchandise and promoted key items
  • Listened to customer needs and desires to identify and recommend optimal products
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Informed customers of current store promotions to encourage additional sales purchases
  • Managed efficient cash register operations
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.

Console Operator

7 Eleven Gas Station
06.2023 - 09.2023
  • Observed and reported suspicious activities and persons.
  • Enforced rules, regulations, policies and procedures and
  • Maintained clean and orderly work station.
  • Built trustful relationships with customers to encourage return visits.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Pumped gas for guests and took payments.
  • Inspected fuel pumps and fuel tanks for proper operations and safety.
  • Facilitated sales of services and goods.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.

Team Member

Woolworths
06.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked designated items on shelves, end caps and displays.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.

Education

Responsible service of alcohol (RSA) -

Masters of Professional Accounting - Accounting

Federation University
Ballarat, VIC
07.2021

Skills

  • Merchandising and Display
  • Building Customer Loyalty
  • Engaging with Diverse Customers
  • Cash Register Operations
  • Strong Communication and Interpersonal Skills
  • Energy and Physical Stamina
  • Adaptable and Flexible
  • Customer Assistance
  • Item Ticketing and Pricing
  • POS System Operations
  • Merchandise Receiving and Handling
  • Retail Operations Management

Timeline

Console Operator

7 Eleven Gas Station
06.2023 - 09.2023

Team Member

Woolworths
06.2023 - Current

Team Member

IGA Supermarket

Retail Assistant

EzyMart

Retail Assistant

Big Fields Fresh Fruit Market

Retail Sales Associate

Queens Bottle Shop

Responsible service of alcohol (RSA) -

Masters of Professional Accounting - Accounting

Federation University

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Tushar Chawla