Tushar Sharma
Summary
Highly motivated individual with experience in driving sales growth, building client relationships and developing innovative business strategies. Proven track record of success in increasing revenue and growing customer base. Skilled in client relationship management,B2B sales and sales management. Demonstrated leadership in cross-functional collaboration, team management, and achieving measurable outcomes. Committed to continuous professional development and staying abreast of industry trends to drive sustained success.
Overview
5
5
years of professional experience
Work History
Business Development Manager
PITNEY BOWES
04.2022 - Current
- Led and managed key territories, including Queensland, Western Australia, South Australia, the Australian Capital Territory (ACT), and Tasmania, driving impactful results and fostering substantial growth within each region.
- Developed CRM database of qualified leads through referrals, cold calling, direct mail, email campaigns and networking.
- Responsible for building, developing, managing and executing the new business/competitor business plans to achieve monthly,quarterly and annual objectives (sales revenue, gross margin performance and assigned strategic objectives)
- Proactively monitored market trends and competitor activities to identify and capitalize on potential opportunities.
- Identified up-sell, cross-sell, and renewal opportunities to improve customer satisfaction and increase profits.
- Generated 30% revenue growth by penetrating into new markets and client segments across Australia.
- Engaged in daily negotiations with suppliers to secure optimal pricing for supplies and services, ensuring cost-effective solutions for customers.
- Managed end-to-end enterprise sales processes, initiating contact with new leads, conducting thorough discovery calls, facilitating product demonstrations, and ultimately closing sales.
- Effectively collaborated with account managers by seamlessly transferring detailed client specifications, ensuring a streamlined & informed decision-making process.
- Demonstrated a consistent track record of surpassing monthly, quarterly & annual sales quotas, attaining success in both revenue and gross margin targets.
- Collaborated with cross-functional teams including marketing, operations & finance to achieve shared objectives and implement innovative strategies for growth.
- Liaise & work with the sales and service peers and inter-departmental colleagues to achieve the highest ranking in client satisfaction.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Delivered detailed and comprehensive monthly reports on sales performance metrics, offering insights for management review.
Business Development Manager
TOSHIBA AUSTRALIA
11.2021 - 04.2022
- Timely execution of all sales activities - leads, campaigns, referrals & any self-generated leads
- Tracking and reporting sales performance including pipeline, acquisition results and market conditions using CRM tools.
- Engage in regular portfolio planning to determine areas of focus & project accurate monthly forecasts.
- Generated new business with marketing initiatives and strategic plans.
- Developing and implementing favourable pricing structures balancing firm objectives against customer targets.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Prepared sales presentations for clients showing success and credibility of products.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Managed accounts to retain existing relationships and grow share of business.
Junior Account Manager (Part Time)
TOSHIBA AUSTRALIA
04.2021 - 11.2021
- Generated leads through cold-calling, networking and other outreach methods.
- Utilized CRM software to track account activities and maintain accurate records of customer interactions.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Liaised with marketing and sales teams to develop targeted campaigns.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Contributed to team objectives in fast-paced environment.
- Built trust with clients through effective communication, demonstrating knowledge of their respective products and services.
- Identified new business opportunities by researching competitive markets and industries.
- Created and managed monthly reports to track key performance indicators for accounts.
Grocery Team Member
COLES
08.2020 - 11.2021
- Worked with customers to understand needs and provide excellent service.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in team-building activities to enhance working relationships.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Business Development Executive
FREECHARGE (AXIS BANK)
11.2018 - 05.2019
- Competition Mapping and Benchmarking on the basis of Pricing, Deals and Offers for Merchants on different wallet apps for their onboarding.
- Responsible for Activation of merchants in 6 cities i.e.
- Kolkata, Chandigarh, Delhi, Noida, Ghaziabad, Gurugram, Jalandhar and Jaipur.
- Business potential assessment of merchants' basis parameters like business revenue, location of the merchant outlet, footfalls, brand popularity etc.
- Calling up merchants, fixing up appointments and meeting them to onboard them for using Freecharge as their preferred payment method.
Education
Masters of International Business -
Macquarie University
Sydney, NSW11.2021
Bachelor's - Commerce
Guru Nanak Dev University
Amritsar07.2018
Skills
- Client Relations
- Analytical Thinking
- Interpersonal Skills
- Business Relationship Management
- New Business Development
- Teamwork
- Sales Acumen
- Consultative Selling
- Account Management
- Leadership
- Customer Satisfaction
- Territory Management
- Negotiation
- Sales Management
- Microsoft Excel
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Accomplishments
UPON REQUEST.
Timeline
Business Development Manager
PITNEY BOWES
04.2022 - Current
Business Development Manager
TOSHIBA AUSTRALIA
11.2021 - 04.2022
Junior Account Manager (Part Time)
TOSHIBA AUSTRALIA
04.2021 - 11.2021
Grocery Team Member
COLES
08.2020 - 11.2021
Business Development Executive
FREECHARGE (AXIS BANK)
11.2018 - 05.2019
Masters of International Business -
Macquarie University
Bachelor's - Commerce
Guru Nanak Dev University
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