Tutai Cassandra Tuakana Panapa Tokoa
Fisher & Paykel Healthcare
Byford,WA
1
Language
11
years of professional experience
Detail-oriented Administrative Professional experienced in customer service and office administration. Delivered efficient office operations through effective calendar management, accurate record keeping, and strong communication skills. Focused on enhancing team support and fostering positive client relationships.
Work History
Administrative Assistant
4 Years- Coordinated calendars, meetings, and arrangements to support senior leaders and cross-functional teams.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Managed incoming correspondence, phone inquiries, and shared inboxes with accurate, timely follow-up.
- Prepared agendas, minutes, and presentation materials for executive and team meetings.
- Maintained confidential records, files, and document control processes to support compliance and audit readiness.
Secretary, Assistant Treasure
6 Years 11 Months- Organized calendars, meetings, and appointment schedules to support daily operations.
- Managed correspondence, phone calls, and visitor inquiries with professionalism and discretion.
- Prepared letters, reports, and administrative documents with accuracy and consistency.
- Maintained filing systems, records, and confidential information for easy retrieval.
- Coordinated communication between staff, parents, and management to ensure smooth workflows.
- Scheduled events and handled playgroup activities and meetings.
Education
Award Certificate - Contact Center Level 2&3
- Recipient of Contact Centre Level 2&3] Award
- Coursework: [Contact Centre ]
Bachelor of Computing - Computing Level 1,2,3
- Coursework: [Computing Level 1,2,3 ]
- Recipient of [Computing ] Award
Skills
Office management
File organization
Administrative support
Microsoft Word
Time management
Calendar management
Computer literacy
Customer service
Languages
English
Native or Bilingual
Interests
Outdoor Recreation
Gym Workouts
Team Sports
Dancing
Timeline
Administrative Assistant
Fisher & Paykel Healthcare
10.2011 - 10.2015Read More
Secretary, Assistant Treasure
SEHC Playgroup
01.2005 - 12.2011Read More
NZMA
Award Certificate from Contact Center Level 2&3
Read More
Manukau Institude of Technology
Bachelor of Computing from Computing Level 1,2,3
Read More