Tuteti Tebitara
Brisbane,QLD
Summary
Dynamic culinary professional with extensive experience at Royal on the Park Hotel, excelling in cooking and customer service. Proven ability to enhance guest satisfaction through clear communication and teamwork, while maintaining high standards of food quality and hygiene. Recognized for effectively managing multiple orders and delivering exceptional dining experiences.
Overview
12
12
years of professional experience
Work History
Cook(transitioning from FOH)
Royal on the Park Hotel
11.2024 - Current
- Setting up workstations and operating kitchen equipment
- Measuring and weighing ingredients
- Following recipes and set menus
- Baking, grilling, steaming or boiling fish, meat, vegetables and other foods
- Presenting and garnishing dishes
- Adhering to kitchen hygiene and safety standards
- Maintaining a clean workspace at all times
- Monitoring stock levels
- Keeping up with cooking techniques and methods
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Food and Beverage Attendant
Royal on the Park Hotel
07.2022 - 11.2024
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Customized food and beverage options to accommodate special dietary requirements, increasing customer loyalty.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Making coffees and making drinks following recipes
- Coordinated with kitchen staff for timely order delivery, providing a seamless dining experience for guests from start to finish.
Food and Beverage Attendant/Restaurant Hostess
Intercontinental Hayman Island
04.2019 - 06.2022
- Provided exceptional service that reflected restaurant standards and core values
- Set tables for upcoming meals by following food service guidelines
- Created food displays according to established standards and replaced dated products with fresh
- Effectively multitasked within a fast-paced environment
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
- Managed guest expectations by relaying information regarding hours, wait times and specials
- Monitored dining area to assess server capacity and estimate wait times
- Tracked seated guests and available seating using computer-based and mobile reservation software
- Took initial drink orders and relayed information to wait or bar staff.
Shop Assistant & Bar Help
One and only resorts
06.2018 - 05.2019
- Completed daily checklists for smooth shop operations
- Maintained ideal stock levels of work supplies for shop needs
- Brought customer issues to the immediate attention of the supervisor to achieve quick resolutions
- Stocked shelves and supplies and organized displays to focus customer attention on specific items
- Maintained spotless, well-stocked bar organized and ready for customer demands
- Maintained detailed inventory of bar supplies and stocked work areas
- Kept track of bar tabs and transferred open tabs to the dining area for wait staff
- Pour beers and wines for the customers
Housekeeping Attendant
One & Only resorts
09.2016 - 05.2018
- Inspected each room for cleanliness, utilizing a checklist to meet company standards
- Furnished guests with clean linens and supplied rooms with toiletries
- Laundered sheets and removed stains to restore linens to pristine condition
- Employed deep-cleaning techniques for areas in need of additional sanitation
- Deliver five star service at all times with cleanliness and making
Front Desk Receptionist
Utirerei Motel
Tarawa, Kiribati
01.2016 - 04.2016
- Managed multi-line phone system, directing calls to appropriate personnel.
- Scheduled appointments and maintained calendar for office staff.
- Processed incoming and outgoing mail efficiently and accurately.
- Handled customer inquiries, providing information about services offered.
- Coordinated office supplies inventory and placed orders as needed.
Front of House -Cafe Assistant
Koru Cafe
Aitutaki, Cook Islands
06.2014 - 05.2015
- Assisted in daily cafe operations and maintained cleanliness standards.
- Prepared and served coffee drinks and food items to customers.
- Handled customer inquiries and provided exceptional service at the counter.
- Stocked inventory shelves and organized supplies for easy access.
- Collaborated with team members to ensure smooth service during peak hours.
Assistant Cook and Waitress
Orchid cafe
Tarawa,Kiribati, Tarawa
03.2013 - 03.2014
- Provided assistance to cooks in preparing meals during busy periods.
- Prepared and cooked meals according to recipes, standards, and dietary guidelines.
- Assisted with food preparation tasks such as chopping vegetables and grinding meats.
- Performed workstation prep prior to shift start.
- Managed cash register operations and processed payments accurately.
Education
Kitchen Management Cert 3
Canterbury Technical Institute
Brisbane, QLD06-2025
Diploma of Leadership and management -
Entrepreneur Education
Surfers paradise, Gold coast08.2023
Hospitality Operations Level 3 -
Allara Learning
Queensland, Australia10.2018
Hospitality and Services Certificate - Tourism And Hospitality
University of The South Pacific
Tarawa06-2012
Skills
- Service-Oriented
- Clear Communication
- Teamwork and Collaboration
- Cooking
- Customer service
Timeline
Cook(transitioning from FOH)
Royal on the Park Hotel
11.2024 - Current
Food and Beverage Attendant
Royal on the Park Hotel
07.2022 - 11.2024
Food and Beverage Attendant/Restaurant Hostess
Intercontinental Hayman Island
04.2019 - 06.2022
Shop Assistant & Bar Help
One and only resorts
06.2018 - 05.2019
Housekeeping Attendant
One & Only resorts
09.2016 - 05.2018
Front Desk Receptionist
Utirerei Motel
01.2016 - 04.2016
Front of House -Cafe Assistant
Koru Cafe
06.2014 - 05.2015
Assistant Cook and Waitress
Orchid cafe
03.2013 - 03.2014
Kitchen Management Cert 3
Canterbury Technical Institute
Diploma of Leadership and management -
Entrepreneur Education
Hospitality Operations Level 3 -
Allara Learning
Hospitality and Services Certificate - Tourism And Hospitality
University of The South Pacific
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