TUUTUUVALE (TU) TULILOA
101 Girraween Drive, Springfield Lakes
Summary
Motivated and flexible individual with a patient and persistent approach to managing issues. Committed to adding value in all aspects of work, fostering positive relationships with individuals from diverse backgrounds. Utilizes clear communication and a good sense of humor to make a meaningful impact in the workplace.
Overview
21
21
years of professional experience
Work History
Support Worker
Widjet Support Services Pty Ltd
05.2024 - 03.2025
- Accompanied client to appointments and community outings, ensuring they had access to necessary services and social opportunities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Documented client progress and activities in accordance with agency policies and procedures.
Support Worker
Hayloh Support Services Pty Ltd
05.2023 - 03.2024
Manager
Burger King
06.2006 - 07.2022
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Waitress
George Washington Restaurant
01.2004 - 06.2004
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Receptionist
HUTT VALLEY TRAINING
01.2004 - 01.2005
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
No Degree - Tourism And Travel Management
Sr George Seymour N-College of Tourism & Travel
Wellington, New ZealandNo Degree - Business Administration And Management
Hutt Valley Training Limited
Wellington, New ZealandNo Degree - Computer Information Systems
Taita College
Lower Hutt, New ZealandSkills
- Adaptable to change
- Medication administration
- Reliability and punctuality
- Clear communication
- Supportive personality
- QLD Driver's license
- Emotional resilience
Timeline
Support Worker
Widjet Support Services Pty Ltd
05.2024 - 03.2025
Support Worker
Hayloh Support Services Pty Ltd
05.2023 - 03.2024
Manager
Burger King
06.2006 - 07.2022
Waitress
George Washington Restaurant
01.2004 - 06.2004
Receptionist
HUTT VALLEY TRAINING
01.2004 - 01.2005
No Degree - Tourism And Travel Management
Sr George Seymour N-College of Tourism & Travel
No Degree - Business Administration And Management
Hutt Valley Training Limited
No Degree - Computer Information Systems
Taita College
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