Tuya Ganbold
Ryde,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waitress
Ginza Izakaya
10.2023 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Sales Manager
Zen Foods (SGP) Pte Ltd
06.2017 - 08.2023
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Education
Advanced Diploma - Hospitality Management
SDH Institute
Singapore08.2016
MBA - Business Administration
Federation University Australia
Ballarat, VIC02.2015
Skills
- Safe Food Handling
- Order Accuracy
- Guest Relations Management
- Payment Processing
- Cash Handling
- Beverage Preparation
- Complex Problem-Solving
- Food and Beverage Pairings
Certification
CSW - Certified Specialist of Wine
RSA - Responsible Service of Alcohol
Languages
English
Full Professional
Japanese
Full Professional
Timeline
Waitress
Ginza Izakaya
10.2023 - Current
Sales Manager
Zen Foods (SGP) Pte Ltd
06.2017 - 08.2023
Advanced Diploma - Hospitality Management
SDH Institute
MBA - Business Administration
Federation University Australia