Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waitress
Ginza Izakaya
10.2023 - Current
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Streamlined order processing for increased efficiency through clear communication with kitchen staff.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Sales Manager
Zen Foods (SGP) Pte Ltd
06.2017 - 08.2023
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Education
Advanced Diploma - Hospitality Management
SDH Institute
Singapore
08.2016
MBA - Business Administration
Federation University Australia
Ballarat, VIC
02.2015
Skills
Safe Food Handling
Order Accuracy
Guest Relations Management
Payment Processing
Cash Handling
Beverage Preparation
Complex Problem-Solving
Food and Beverage Pairings
Certification
CSW - Certified Specialist of Wine
RSA - Responsible Service of Alcohol
Languages
English
Full Professional
Japanese
Full Professional
Timeline
Waitress
Ginza Izakaya
10.2023 - Current
Sales Manager
Zen Foods (SGP) Pte Ltd
06.2017 - 08.2023
Advanced Diploma - Hospitality Management
SDH Institute
MBA - Business Administration
Federation University Australia
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