Quang Tran
Burwood Heights,NSW
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Event Assistant
UAVS
09.2023 - Current
- Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
- Performed event coordination for larger parties and gatherings.
- Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
Restaurant Waiter
The Meat & Wine Co
09.2023 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Restaurant Waiter
Saké
10.2022 - 04.2023
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Event Assistant
SET Education
01.2022 - 03.2023
- Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
- Performed event coordination for larger parties and gatherings.
- Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
Restaurant Waiter
Niji Sushi Bar
03.2022 - 09.2022
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Answered customers' questions, recommended items, and recorded order information.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Hospitality Worker
Hungry Jack's
11.2020 - 10.2021
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organised work environment.
Education
Bachelor of Engineering (Honours) - Civil Engineering With Architecture
University of New South Wales
Sydney, NSW12.2025
Skills
- Food and Beverage Experience
- Event Setup
- Teamwork and Collaboration
- Customer Service
- Hospitality Background
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Certification
Responsible Services of Alcohol (RSA)
Higher School Certificate (HSC)
Timeline
Event Assistant
UAVS
09.2023 - Current
Restaurant Waiter
The Meat & Wine Co
09.2023 - Current
Restaurant Waiter
Saké
10.2022 - 04.2023
Restaurant Waiter
Niji Sushi Bar
03.2022 - 09.2022
Event Assistant
SET Education
01.2022 - 03.2023
Hospitality Worker
Hungry Jack's
11.2020 - 10.2021
Bachelor of Engineering (Honours) - Civil Engineering With Architecture
University of New South Wales
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