Tuyen Nguyen
Clyde,VIC
Summary
Well-experienced Wait Staff and Beauty Advisor, familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
Beauty Advisor
FT Vietnam Ltd.
01.2023 - 02.2024
- Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
- Trained new staff in product knowledge and customer service protocols.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
- Followed up with customers to increase satisfaction with purchases and services.
Waitress
Tokyo Deli
01.2020 - 01.2022
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Waitress
Pizza Hut
01.2019 - 01.2020
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Education
Education
University of Physical Education And Sport
Vietnam09.2023
High School Diploma -
Nguyen Tat Thanh High School
Vietnam06.2018
Skills
- Merchandise Restocking
- Basic Mathematics
- Strong Communication and Interpersonal Skills
- Sales and Promotions
- Upselling strategies
- Customer Engagement
Languages
Vietnamese
Native or Bilingual
English
Limited Working
Timeline
Beauty Advisor
FT Vietnam Ltd.
01.2023 - 02.2024
Waitress
Tokyo Deli
01.2020 - 01.2022
Waitress
Pizza Hut
01.2019 - 01.2020
Education
University of Physical Education And Sport
High School Diploma -
Nguyen Tat Thanh High School