Summary
Overview
Work History
Education
Skills
Hobbies and interests
Timeline
Volunteer
Tuyen Wheeler

Tuyen Wheeler

West Moonah, Hobart,TAS

Summary

Creative professional in the field of floral design, known for high productivity and efficient task completion. Possess specialized skills in botanical aesthetics, color theory application, and event-specific arrangement design. Excel in client communication, adaptability to style requests, and time management to ensure project success.

Creative florist offering several years of experience creating customized designs for special events and individual customer needs. Adept at instructing proper care and handling techniques to preserve and extend visual appeal of arrangements. Trusted and ethical professional consistently fosters loyal clientele by providing outstanding service and high-quality products.

Imaginative floral designer proudly offering several years' experience working with clients and creating eye catching sprays, bouquets, and centerpieces. Offering well-developed relationship building and order placement skills. Considered a highly adaptable, upbeat employee. I have 35 years experience in floristry. I also have various hospitality experience and qualified Barista.

Overview

29
29
years of professional experience

Work History

Senior Florist

Flowerline
Glenorchy, Tas
06.2014 - Current
  • Prepared flower arrangements in accordance with customer requests and specifications.
  • Organized delivery schedules to ensure timely arrival of orders at specified destinations.
  • Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
  • Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
  • Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
  • Trained new staff on proper techniques for arranging flowers and handling customer service issues.
  • Performed regular maintenance tasks such as cleaning tools, restocking shelves, organizing storerooms.
  • Developed and implemented creative floral designs for weddings, funerals, corporate events, and special occasions.
  • Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
  • Delivered and set up flower arrangements for banquets, weddings and funerals.
  • Conducted quality control inspections of incoming flowers to ensure freshness and quality.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Created tabletop and various other custom arrangements or pieces.
  • Assisted in the development of marketing initiatives including promotional campaigns aimed at increasing sales revenue.
  • Watered plants and cut, conditioned and cleaned flowers and foliage for storage.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked with cross-functional teams to achieve goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Florist

True colors florist
Hobart, Tas
04.2004 - 05.2014
  • Checked quality of incoming shipments of flowers to make sure they met standards.
  • Watered plants and cut, conditioned and cleaned flowers and foliage for storage.
  • Provided instruction on how to care for flowers, including ideal temperature and how often water should be changed.
  • Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
  • Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays.
  • Kept the store clean and organized at all times.
  • Tracked shipments to ensure timely delivery of flowers.
  • Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
  • Set up colorful and inspiring store displays and arrangements.
  • Repaired broken or wilted flowers before arranging them into bouquets.
  • Processed new flower and greenery shipments by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
  • Adhered to health and safety regulations when handling hazardous materials.
  • Pruned flora and fauna to fit perfectly into bouquets and arrangements.
  • Managed customer orders, requests, and complaints in a timely manner.
  • Maintained detailed records of customer orders and invoices.
  • Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
  • Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
  • Assisted with loading floral arrangements onto delivery trucks.
  • Maintained portfolios of artistic work to demonstrate styles, interests and abilities.
  • Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
  • Conducted weekly inspections of flower coolers to maintain proper temperature levels.
  • Planned out flower arrangements for corporate events according to client specifications.
  • Processed sales transactions via cash register and telephone orders.
  • Created tabletop and various other custom arrangements or pieces.
  • Ordered flowers from wholesalers to ensure that all necessary items were available for customers.
  • Took photographs of completed floral arrangements for promotional purposes.
  • Delivered and set up flower arrangements for banquets, weddings and funerals.
  • Stocked shelves with new merchandise on a daily basis.
  • Provided excellent customer service by helping customers choose appropriate bouquets for their needs.
  • Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked with cross-functional teams to achieve goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked effectively in team environments to make the workplace more productive.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Florist/ Cafe All Rounder

Cabbages flower shop cafe
Rosny , Tas
03.1996 - 10.2003
  • Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
  • Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays.
  • Planned out flower arrangements for corporate events according to client specifications.

Education

3 Year Apprenticeship - Floristry

Box Hill Tafe, Floristry Apprenticeship
Box Hill, Melbourne
11-1996

Some College (No Degree) -

Hobart Matriculation College
My Nelson, Hobart

Skills

  • Social media marketing
  • Seasonal planters
  • Vendor relationship management
  • Creative vision development
  • Salad preparation
  • Pantry organization
  • Surface cleaning
  • Customer service
  • Chopping vegetables
  • Food quality standards
  • Fire prevention and safety
  • Time management
  • Cleaning proficiency
  • Basic culinary techniques
  • Kitchen organization
  • Sanitation and sterilization procedures
  • Workstation setup
  • Effective customer communication
  • Portion control
  • Kitchen cleaning and maintenance
  • Beverage preparation
  • Team collaboration
  • Kitchen operations
  • Sanitation procedures
  • Ingredient preparation
  • Positive attitude
  • Equipment cleaning
  • Catering support
  • Verbal and written communication
  • Meal preparation support
  • Cooking techniques
  • Food safety measures
  • Cleaning and sanitation
  • Food presentation
  • Hygiene standards
  • Food preparation
  • Recipe following
  • Dishwashing
  • Food plating and garnishment
  • Plate presentation
  • Dedicated work ethic
  • Knife skills
  • Dish stacking efficiency
  • Punctual and reliable
  • Commercial dishwashers
  • Workplace health and safety
  • Ingredient slicing
  • Order accuracy
  • High volume dining

Hobbies and interests

  • My hobbies include cooking, gardening, painting and interior design.

Timeline

Senior Florist

Flowerline
06.2014 - Current

Florist

True colors florist
04.2004 - 05.2014

Florist/ Cafe All Rounder

Cabbages flower shop cafe
03.1996 - 10.2003

3 Year Apprenticeship - Floristry

Box Hill Tafe, Floristry Apprenticeship

Some College (No Degree) -

Hobart Matriculation College

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Tuyen Wheeler