Thi Tuyet Vo (Rosie)
Melbourne,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills.
Overview
5
5
years of professional experience
Work History
Line Worker
Australian Garlic Producers
11.2022 - 05.2023
- Choosing size
- Packing Garlic
- Cutting the root
Receptionist
Lat Valley
09.2021 - 10.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Cashier F&B Louge
Pullman Hotels And Resort
01.2021 - 08.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Customer service skills.
Cashier
Annam Gourmet Supermarket
01.2019 - 01.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Food Tour Guide
Back Of The Bike Tour
08.2018 - 12.2018
- Enhanced visitor experience by providing engaging and informative tours of various attractions.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
Education
The Degree Of Associate - Tourism Management
SaiGon Tourism College
Ho Chi Minh City, Viet Nam 07.2022
Skills
- Good Communication
- Adaptability
- Customer Service
- Systems Maintenance
Timeline
Line Worker
Australian Garlic Producers
11.2022 - 05.2023
Receptionist
Lat Valley
09.2021 - 10.2022
Cashier F&B Louge
Pullman Hotels And Resort
01.2021 - 08.2021
Cashier
Annam Gourmet Supermarket
01.2019 - 01.2020
Food Tour Guide
Back Of The Bike Tour
08.2018 - 12.2018
The Degree Of Associate - Tourism Management
SaiGon Tourism College
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