Michelle TWOMEY

• Inspected equipment and facilities for signs of wear or damage impacting safety.
• Assigned work to staff, set schedules and motivated strong performance in key areas.
• Conducted site visits, artist walkthroughs and other pre-event meetings with third parties to explain event objectives, site restrictions and performance expectations.
• Improved recreational programming based on feedback from customers and employees.

Working in remote communities to run community stores providing jobs and training for a sustainable business reducing the need for welfare dependency. Working closely with indigenous families in remote locations.

• Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
• Prepared quotes for new products and services and composed budgets.
• Communicated best practices among on-site and external personnel to align efforts and goals.

• Coordinated site investigations, documented issues and escalated to executive teams as needed
• Ensured compliance with safe operating practices and checked that operations were carried out with best practices
• Ensured projects were completed according to approved time, quality and cost estimates
• Oversaw employee attendance record, handled payroll and ordered new materials for sites

• Managed client relationships and contractual requirements for the operation of services and maintenance facilities in remote mining camps and vessels
• Built and maintained effective business relationships
• Mentored and built high-performing teams of casual and permanent staff
• Monitored quality customer service practices
• Identified and created new business opportunities
• Developed, implemented, and monitored retail sales and marketing strategies
• Controlled the cost of goods, including food and supplies, ensuring compliance with the budget, utilising the Compass systems to maintain efficient operations
• Established and maintained a safe and secure workplace
• Ensured contract compliance and service delivery standards for 100 - 10,000 man camps
• Established a culture of safety and maintained long-standing incident and injury free record, identifying and addressing safety concerns and issues
• Mobilisation and demobilisation of camps and vessels

Assigned Sites/Vessels:

• Eureka, Eramurra, Gorgon Project, Barrow Island, Europa Cruise Ship, CCAU, Onslow Aerodome, Onslow Service Stations - Cafe, Mechanics, Koolyanobbing, Windarling, Mt. Richardson, Nifty, Eneabba, Golden Grove, Murrin Murrin, Lake Eaton, Kambalda, Southern Cross, Tropicana