Ty Saunders
Fletcher
Summary
Skilled field service technician recognized for excellence in technical diagnostics and repair services. Adept at delivering reliable solutions and maintaining high standards in service delivery. Commitment to enhancing team collaboration and driving results with an agile response to changing priorities. Skilled in equipment maintenance, technical troubleshooting, and customer relations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Field Service Technician
Earthmoving Equipment Australia
Tomago
07.2024 - 04.2025
- Delivered timely on-call support for emergency maintenance requests.
- Utilized leadership and problem-solving skills to enhance team efficiency and workflow organization.
- Maintained professionalism in client interactions, consistently receiving positive feedback.
- Participated in root cause analyses to address equipment failures and reliability issues.
- Boosted customer satisfaction through exceptional onsite technical support and service.
SAP Data Specialist
Complete Asset Management Solutions
Hamilton
10.2023 - 07.2024
- Facilitated cost-effective, sustainable maintenance strategies for businesses with high-value assets.
- Delivered high-quality work consistently, showcasing commitment to excellence in data management.
- Developed tailored documentation to enhance efficiency in SAP applications and functionalities.
- Configured and customized SAP modules to meet specific client business processes.
- Managed project risks through thorough planning and detailed risk assessments during implementation phases.
Field Service Technician
Weir Minerals
Berisfield
01.2022 - 10.2023
- Streamlined workforce scheduling to enhance productivity and uphold employee morale during extended shifts.
- Ensured compliance with site-specific safety protocols to maintain a safe work environment.
- Diagnosed complex mechanical issues during maintenance, preventing potential system failures and costly downtime.
- Delivered exceptional customer service by addressing client concerns and advising on pump operation.
- Accomplished pump and centrifuge installations with accuracy, guaranteeing optimal functionality and limited interruptions.
Plant Mechanic - CRC / Shift Supervisor
Complete Parts and Equipment Solutions
Singleton
02.2019 - 12.2021
- Prioritized workload effectively to address urgent repairs while still maintaining focus on long-term preventative measures.
- Cultivated comprehensive knowledge of diverse component types, facilitating precise diagnosis, efficient repairs, and thorough overhauls.
- Established a reputation for meticulous attention to detail, resulting in high-quality rebuilds that exceeded client expectations.
- Streamlined the rebuilding process for increased efficiency and reduced turnaround time.
- Managed nightly operations of workshops, ensuring efficient workflow and prompt task completion.
Plant Mechanic
Absolute Services Group - Thiess Mt Arthur
Muswellbrook
07.2018 - 02.2019
- Enhanced overall plant performance by ensuring all essential systems were maintained in peak condition, minimizing potential disruptions.
- Troubleshot and repaired problems, restoring machines to optimal functionality.
- Performed routine oil changes, filter changes, and component replacements as part of regular machine maintenance schedules according to the OEM; preventing costly damage or accidents due to wear-and-tear over time.
- Maintained detailed records of all repairs, services, and parts used for accurate inventory management and future reference.
- Enhanced shop productivity by organizing workspaces, maintaining clean environments, and adhering to strict safety protocols.
Hydraulic Fitter / Supervisor / Planner
Westrac
Newcastle
10.2011 - 07.2018
- Consistently met deadlines while upholding exceptional workmanship standards during machine and longwall overhauls.
- Displayed meticulous attention to detail in disassembling, inspecting, measuring, and reassembling components.
- Maintained accurate records of all completed jobs for efficient future problem resolution and warranty services.
- Enhanced workshop efficiency by properly organizing tools and equipment for easy access during component rebuilds.
- Managed successful day-to-day operations of projects by maximizing productivity from available resources.
Complete a 4-Yr Apprenticeship / Fitter Machinist
Denton Engineering
Thorton
01.2007 - 10.2011
- Interpreted blueprints and technical drawings to ascertain parts dimensions.
- Operated drill presses, lathes, and milling machines for part production.
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Maintained high-quality standards in parts manufacturing by accurately interpreting engineering drawings, specifications, and tolerances.
- Executed onsite maintenance and repair tasks
- Displayed strong problem-solving skills by swiftly identifying and implementing solutions to address mechanical malfunctions or breakdowns.
Education
CERTIFICATE III - Engineering – Mechanical Trade
TAFE
Newcastle, NSW01-2010
CERTIFICATE III - Competitive Manufacturing
TAFE
Newcastle, NSW01-2010
High School Diploma -
WEST WALLSENG HIGH SCHOOL
West Wallsend, NSW01-2005
Skills
- Mining
- Civil
- Safety compliance
- Commitment to quality
- Supervision
- Planning
- Plant and machinery operation
- Occupational Health and Safety Compliance
- Customer service
- Toolbox Talks
- Statutory Industry Safety Systems
- Flexibility
- Reliability
- Team Leadership
- Communication Skills
- Dispute resolution
- Multi-skilled
- Fault Finding
- Breakdown Maintenance
- Machining
- Oxygen cutting processes
- Welding
- Logistics dispatching
- Attention to detail
- Problem solving
- Computer technology
- Data management
- Manufacturing processes
- Fatigue management
- Safety equipment use
- Vehicle operation
- Construction operations
Languages
English
Native/ Bilingual
Affiliations
- Trail riding on weekends with friends
- Hitting local mountain bike tracks with the kids and mates
- Attending the kids' weekend sporting events
- Going away when possible, holidaying in our van, making memories
Certification
- Certificate: OHS General Induction for Construction Work in NSW, 2006
- Licence: Perform dogging, 2012
- Licence: Operate a forklift, 2012
- Certificate: HYD C02 Hydraulic Schematics, 2012
- Certificate: Service literature, 2013
- Certificate: HYD C14 Negative Flow Control Hydraulic Circuits, 2013
- Coarse: Overhead crane familiarization, 2014
- Coarse: Warden and Building Evacuation, 2015
- Certificate: Construction Induction White Card, 2016
- Coarse: Caterpillar production system, green belt, 2016
- Coarse: Load and unload goods/cargo, 2016
- Coarse: Demonstrate awareness of chain of responsibility regulations, 2016
- Coarse: Inspect, service, and repair track-type drive and support systems, 2018
- Certificate: MDG25 Full Day Awareness, 2018
- Licence: Working at Heights, 2022
- Licence: Confined Spaces, 2022
- Licence: MR Driving Licence
Timeline
Field Service Technician
Earthmoving Equipment Australia
07.2024 - 04.2025
SAP Data Specialist
Complete Asset Management Solutions
10.2023 - 07.2024
Field Service Technician
Weir Minerals
01.2022 - 10.2023
Plant Mechanic - CRC / Shift Supervisor
Complete Parts and Equipment Solutions
02.2019 - 12.2021
Plant Mechanic
Absolute Services Group - Thiess Mt Arthur
07.2018 - 02.2019
Hydraulic Fitter / Supervisor / Planner
Westrac
10.2011 - 07.2018
Complete a 4-Yr Apprenticeship / Fitter Machinist
Denton Engineering
01.2007 - 10.2011
CERTIFICATE III - Engineering – Mechanical Trade
TAFE
CERTIFICATE III - Competitive Manufacturing
TAFE
High School Diploma -
WEST WALLSENG HIGH SCHOOL
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