Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ty Wood

Geelong West,Australia

Summary

Results-driven administrative professional specialized in office operations and client services. Currently pursuing a Certificate IV in Accounting and Bookkeeping to strengthen financial record keeping and data reconciliation skills. Maintains accurate client records and ensures compliance with industry standards, fostering effective communication and delivering exceptional customer experiences.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Mpower
08.2025 - Current
  • Maintained accurate client records and reports to ensure compliance with NDIS requirements
  • Communicated effectively with clients and team members to foster supportive relationships
  • Managed and secured confidential documents to protect client information

Lifeguard

URBNSURF Melbourne
01.2023 - 12.2024
  • Documented safety and incident records to ensure compliance and enhance response readiness
  • Executed strict procedures to uphold safety standards and minimize risks
  • Monitored swimming areas for safety and compliance with rules.
  • Responded swiftly to emergencies, providing first aid and rescue services.
  • Conducted regular safety drills to prepare for potential incidents.

Outreach Support Worker

NAOSS
01.2023 - 12.2023
  • Developed community engagement strategies to boost local participation and collaboration.

Assisted clients in establishing personal goals tailored to individual needs.

Supported clients in achieving designated goals through structured plans.

Office & Education Support (Trainee)

Warrnambool College
01.2022 - 12.2022
  • Facilitated administrative operations to enhance office efficiency
  • Executed filing, documentation, and coordination tasks to maintain organized office workflow
  • Assisted teachers with classroom management and student engagement strategies.
  • Organized educational materials and resources for various subjects and activities.
  • Supported students in understanding lesson content and completing assignments.

Customer Service Assistant

Swintons IGA
01.2018 - 12.2021
  • Managed transactions and customer service
  • Supported stock management processes

Education

Certificate IV in Accounting & Bookkeeping -

South West TAFE
Warrnambool, VIC
03-2026

Certificate IV in Education Support -

South West TAFE
01-2022

VCE -

Warrnambool College
01-2021

Skills

  • Record management
  • Office administration
  • Customer service
  • Data entry
  • Goal setting and planning
  • Safety management
  • Empathy and patience
  • Creative thinking
  • Resilience and stamina
  • Time management
  • Team leadership
  • Computer skills
  • Documentation skills
  • Active listening
  • Independent living support
  • Documentation and reporting

Certification

  • NDIS Worker Orientation
  • First Aid
  • White Card
  • Advanced Resuscitation & BLS

Timeline

Disability Support Worker

Mpower
08.2025 - Current

Lifeguard

URBNSURF Melbourne
01.2023 - 12.2024

Outreach Support Worker

NAOSS
01.2023 - 12.2023

Office & Education Support (Trainee)

Warrnambool College
01.2022 - 12.2022

Customer Service Assistant

Swintons IGA
01.2018 - 12.2021

Certificate IV in Accounting & Bookkeeping -

South West TAFE

Certificate IV in Education Support -

South West TAFE

VCE -

Warrnambool College
Ty Wood