Tyarna Pask
Boronia Heights,QLD
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
7
7
years of professional experience
Work History
Legal Team Leader
Ownit Conveyancing
05.2020 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with customers through positive attitude and attentive response.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Electrical Estimator
Harvey Norman Commercial
01.2017 - 05.2020
- Led development of conceptual estimate/design-build bid submission for complex projects and with key clients.
- Used market conditions and business trends and identified competitor strengths and weaknesses to influence bid-win strategies.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Negotiated prices and terms with suppliers and vendors to secure best prices for materials and services.
- Collaborated with other departments and contractors to access all necessary information and expertise to create comprehensive estimates.
- Solicited competitive electrical component pricing from suppliers to support project success.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
Education
High School Diploma -
Beenleigh State High School
Beenleigh, QLD12.2016
Skills
- Key Performance Indicators (KPI)
- Overseeing Daily Activities
- Issue Resolution
- Daily Workflow Improvement
- Staff Training
- Account Management
- Coaching and Mentoring
- Revenue Growth
- Conflict Resolution
- Team Assessment
- Orientation and Onboarding
Timeline
Legal Team Leader
Ownit Conveyancing
05.2020 - Current
Electrical Estimator
Harvey Norman Commercial
01.2017 - 05.2020
High School Diploma -
Beenleigh State High School
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