Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tye Jackson

Woodford,QLD

Summary

Dynamic business owner with a proven track record at Roofing Repairs, excelling in customer relations and quality assurance. Skilled in negotiation and team leadership, I implemented strategies that increased revenue and strengthened client connections. Committed to fostering a collaborative environment, I consistently delivered exceptional service and ensured compliance with industry standards.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Business Owner

Roofing Repairs
07.2020 - 01.2024
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Trained and motivated employees to perform daily business functions.
  • Implemented efficient systems for inventory management, order processing, and shipping logistics.
  • Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Roofing Foreman

Caboolture Roofing Service
12.2010 - 06.2020
  • Maximized roof longevity with proper installation of various roofing materials such as asphalt shingles, metal panels, single-ply membranes, and built-up roofs.
  • Assigned daily duties to each employee based upon individual strengths, effectively completing Number% of roofing jobs on time.
  • Assisted in the preparation of accurate project estimates and proposals, ensuring that potential clients had a clear understanding of all costs involved.
  • Conducted thorough inspections of completed projects, identifying any necessary repairs or modifications to guarantee quality results.
  • Reduced material waste by accurately measuring and cutting materials, leading to cost savings for clients.

Facia and Gutter Batten Fixer.

Dan Smith
01.2005 - 03.2010
  • Obtained repeat business from content clients, proving service effectiveness.
  • Reduced conflicts among team members through effective mediation techniques, promoting a harmonious working environment conducive to success.
  • Improved overall team performance through regular feedback sessions focused on enhancing individual strengths while addressing areas needing improvement.
  • Safeguarded company interests during contract negotiations with third-party organizations, ensuring mutually beneficial agreements were reached in all cases.

Education

Certificate III - Carpentry

Fresh Start
2021

Yr 12 -

Tullawong State High School
Caboolture, QLD
2004

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Quality assurance
  • Negotiation
  • Coaching and mentoring
  • Task delegation
  • Teamwork and collaboration
  • Team leadership
  • Decision-making

Certification

Certificate 3 in carpentry.

Valid construction white card.

RSA and RSG.

Timeline

Business Owner

Roofing Repairs
07.2020 - 01.2024

Roofing Foreman

Caboolture Roofing Service
12.2010 - 06.2020

Facia and Gutter Batten Fixer.

Dan Smith
01.2005 - 03.2010

Certificate III - Carpentry

Fresh Start

Yr 12 -

Tullawong State High School
Tye Jackson