Tye Stokes
Gold Coast,Queensland
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
9
9
years of professional experience
Work History
Automotive Dismantler
Machinery Drive Wreckers
08.2023 - Current
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed customer orders and warranty services according to manufacturer specifications.
- Coordinated with parts department to determine availability of necessary components.
Mechanic
Gold Coast BMW
03.2018 - 04.2023
- Completed apprenticeship in light vehicle mechanics
- Completed training to become a qualified BMW Technician
- Assisted in sales events with customers giving knowledge of vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Participated in ongoing training to stay up to date with advancements in automotive technology.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Coordinated with parts department to determine availability of necessary components.
General Assistant (School Based)
Lenard's Chicken
05.2015 - 03.2018
- Front counter sales
- Food preparations.
- Customer service
Education
Apprentership - Light Vehicle Mechanic
TAFE Queensland
Ashmore, QLD08.2020
High School Diploma -
Somerset College
Mudgeeraba, QLD11.2016
Diploma in business -
Somerset College
01.2016
Skills
- Great customer relations
- Great teamwork abilities
- Problem-solving abilities
- Decision-making
- Building rapport
- Adaptability
- Organisational skills
- Goal-oriented
References
Todd Cuthbert, Workshop Controller, 0420 035 054
Bruce Patterson, Service Manager, 0402 884 244
Timeline
Automotive Dismantler
Machinery Drive Wreckers
08.2023 - Current
Mechanic
Gold Coast BMW
03.2018 - 04.2023
General Assistant (School Based)
Lenard's Chicken
05.2015 - 03.2018
Apprentership - Light Vehicle Mechanic
TAFE Queensland
High School Diploma -
Somerset College
Diploma in business -
Somerset College
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