Tyla Costin
Ormeau,QLD
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Zarraffa’s
Ormeau, QLD
03.2023 - Current
- Monitored staff performance, providing feedback and guidance when necessary.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Prepared and closed out registered with accurate money handling and documentation of all values.
Junior
Zarraffa’s
Ormeau, QLD
08.2021 - 03.2023
- Greeted customers and took orders in a friendly and professional manner.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Ensured that all food and drinks items were prepared according to established recipes and standards.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
Education
High School Diploma -
Ormeau Woods State High School
Ormeau QLD11-2023
Skills
- Speed and efficiency
- Employee Motivation
- Opening and closing duties
- Exceptional customer service
- Espresso machine operation
- Cash management
Certification
CERTIFICATE lll IN HOSPITALITY SIT30616 from the THE CENTRE OF VOCATIONAL EXCELLENCE PTY LTD 41251 - 27-02-2023
PROVIDE RESPONSIBLE SERVICE OF ALCOHOL SITHFAB021 from AURORA TRAINING INSTITUE 32237 - 16-06-23
Timeline
Supervisor
Zarraffa’s
03.2023 - Current
Junior
Zarraffa’s
08.2021 - 03.2023
High School Diploma -
Ormeau Woods State High School
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