Tyla Jacobs
Summary
Tyla is a highly accomplished Executive Assistant with 5 years experience at KPMG, where she has collaborated with multiple service lines and leaders. Using her exceptional communication skills, she has demonstrated a strong ability to be highly responsive and provide assistance to others, ensuring smooth task execution. Her innate talent for connecting people has been instrumental in shaping the team culture and fostering camaraderie through her active involvement in social events. She demonstrates a dedication to professional development, keeping herself informed of the broader team's work, and managing competing priorities with integrity and commitment, even while working remotely. Tyla's proactive approach to achieving results and growth has contributed to the sales revenue of the team. Her skill set includes design thinking, collaboration, facilitation, and problem-solving, which she has successfully applied to her role, transitioning into client-facing responsibilities. Tyla thrives in a positive and high-energy environment, where she can foster meaningful connections, utilise her tenacity and drive networking opportunities for internal and external stakeholders.
Overview
5
5
years of professional experience
Work History
Senior Personal Assistant
KPMG
06.2021 - Current
- Support a Partner in Charge, Geographical leaders interstate across different service lines also providing personal-level support to 7 directors
- Make critical decisions on behalf of the executive and organisation, demonstrating sound judgment and a deep understanding of organisational priorities
- Manage relationships with senior executives, clients, and vendors, act as a liaison, and provide high-level support
- Coordinated logistics for high-profile meetings, ensuring all necessary materials and resources were prepared in advance for seamless execution.
- Established strong professional relationships with clients and vendors, fostering positive collaborations that supported business objectives.
- Collaborated cross-functionally with other departments to ensure smooth coordination of projects and initiatives involving the executive team.
- Coordinated complex travel itineraries for domestic and international trips. Manage and track travel/meeting/conference expenses, and work closely with the finance and accounting group to ensure spending is aligned and within budget
- Spearheaded event planning initiatives for company functions and meetings, resulting in successful engagements that strengthened business relationships.
- Facilitated communication between executives and team members, ensuring timely delivery of essential information.
Workshop Delivery Experience
KPMG
05.2021 - 05.2022
- Co-lead in designing, delivering, and identifying the next steps based on the delivery of the workshop, what future engagement may look like, and how we can work towards the client or internal teams' goals and objectives
- Organised the stocktake workshop materials and storage across states.
- Manage logistics: book and dispatch support infrastructure materials to workshops, both internal and external
- Book internal and external venues and catering for workshop delivery
- Manage budgets for administrative functions, including analysing financial data, identifying areas for cost savings, and providing recommendations to senior leadership
- Develop and manage budgets for major projects and events, ensuring cost-effectiveness and on-time delivery
- Coordinate with finance and accounting teams to ensure accurate and timely financial reporting
- Maintain a database of contingent workforce facilitators/knowledge workers, manage contractor invoicing, resourcing, travel, and accommodation for workshop design and delivery, and create a quoting spreadsheet for clients.
Personal Assistant
KPMG
03.2020 - 06.2021
- Fulfilled all personal assistant duties for COO and MC Geo across different firm areas, including providing personal-level support to 5 directors
- Led weekly Leadership Team meetings: generated agendas, recorded minutes, and followed up on action items
- Improved office efficiency by implementing new filing systems and document management processes.
- Coordinated all aspects of internal and external visitor meetings, seminars, interviews, and workshops
- Consolidated national meetings, including Performance Management Sessions, client stakeholder meetings, and Year End Reviews
- Served as a reliable point of contact for internal and external inquiries, providing prompt responses and effective solutions when necessary.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Mentored junior staff members on best practices in personal assistance roles, fostering professional growth within the organisation''s support staff pool.
Receptionist
KPMG
07.2019 - 03.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Kept reception area clean and neat to give visitors positive first impression.
- Cultivated positive relationships with clients through professional demeanour and excellent interpersonal skills.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
ACT Government Client Service Team
- Coordinated and produced 6 weekly meetings with the client service team
- Developed client relationship mapping reports, engagement reports, WIP summaries, and SAP reporting
- Generated agendas, recorded minutes, and followed up on action items.
KPMG Canberra Induction
- Coordinated and produced fortnightly firm-wide induction for new starters in Canberra
- Collaborated with subject matter experts to create agenda and resource material
- Maintained and monitored Inbox including, invites to attendees, facilitate sections of presentation, room booking, and catering
Education
Bachelor of Business (Marketing) - Business
Charles Sturt University
09.2025
Skills
- Communication and Responsiveness: Highly responsive to requests for information, possess excellent communication skills that ensure actions and tasks progress smoothly
- Team Building: Innate ability to connect people has proven invaluable in creating a positive, inclusive, and supportive work environment Effectively cultivates and maintains strong relationships and connections across the organisation, positioning myself as the go-to person for new team members as they onboard
- Professional Development: Committed to ongoing professional development, ensuring knowledge of the broader team's work is contemporary, relevant, and relatable for ongoing interactions
- Integrity and Commitment: Successfully manages competing priorities and busy schedules and maintains relationships with teammates
- Results-Driven: Proactive in ensuring key deliverables are met, contributes to sales revenue of the team, and demonstrates interest and aptitude in advanced aspects of team management such as opportunity management, resourcing pipeline management, and people development
- Supportive and Personable: Establishes relationships quickly with a friendly and personable approach, providing support to all team members Thrives in a positive, high-energy environment, fostering meaningful connections and networking opportunities for internal and external stakeholders
- Strong Problem Solver: Proficient in multitasking, time management, and prioritising tasks effectively to ensure seamless administrative support Skilled in resolving complex issues with a proactive and resourceful approach, consistently exceeding expectations in an executive assistant role
- Meeting planning: Demonstrated expertise in coordinating high-level meetings, including agenda preparation, scheduling, and logistics management, to facilitate smooth and productive interactions among key stakeholders Proficient in utilising various tools and technologies to streamline the meeting planning process and ensure optimal outcomes for executive-level engagements
Timeline
Senior Personal Assistant
KPMG
06.2021 - Current
Workshop Delivery Experience
KPMG
05.2021 - 05.2022
Personal Assistant
KPMG
03.2020 - 06.2021
Receptionist
KPMG
07.2019 - 03.2020
ACT Government Client Service Team
KPMG Canberra Induction
Bachelor of Business (Marketing) - Business
Charles Sturt University