Tylah Sherritt
Melbourne,VIC
Summary
Dynamic professional with a proven track record in relationship building and critical thinking, honed across roles from Private Nanny to F&B Supervisor at Shanikas. Skilled in multitasking and communication, consistently achieving employer-desired outcomes.
Professional support worker skilled in delivering high-quality care and assistance to individuals with disabilities. Proven ability to create positive and inclusive environment that fosters client independence and well-being. Strong team collaborator with focus on achieving results and adapting to changing needs, while displaying empathy and patience.
Developed extensive skills in customer service and team leadership within fast-paced hospitality environment. Demonstrates expertise in managing operations and ensuring high standards of quality and efficiency. Seeking to transition these skills into new field, bringing focus on enhancing customer experiences and operational excellence.
Overview
9
9
years of professional experience
Work History
Private Nanny
Self-employeed
06.2024 - Current
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
Disability Support Worker
What Ability
04.2022 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
Level 5 F&B Supervisor
Shanikas
03.2020 - Current
- Enhanced team productivity by providing ongoing training, coaching, and performance evaluations for F&B staff members.
- Managed daily financial transactions, accurately recording sales data and reconciling cash registers at shift end.
- Increased employee retention by fostering a supportive workplace culture that encouraged growth opportunities and open communication.
- Evaluated vendor proposals to secure competitive pricing on high-quality products while maintaining positive supplier relationships.
- Improved customer satisfaction by ensuring prompt and accurate service in a fast-paced environment.
- Developed positive relationships with guests, addressing concerns promptly and professionally to enhance overall experience.
Barista
Pioneers Park
06.2021 - 04.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cafe Coordinater
McDonald's
03.2016 - 03.2020
- Operated within budget and identified new ways to improve business.
- Collaborated with management to develop seasonal menu offerings that catered to diverse customer preferences.
- Boosted employee morale through team-building activities, open communication channels, and fair work schedules.
- Continuously assessed competitors'' strategies within the market landscape adapting accordingly for sustained growth in the competitive environment.
- Evaluated employee performance regularly for continuous development opportunities or necessary coaching sessions.
- Trained new staff members on cafe policies and procedures for consistent service quality.
Education
Bachelors Degree in Criminology - Criminology
Deakin University
Melbourne, VIC03-2025
Skills
- Relationship building
- Infant care experience
- Schedule management
- Documentation skills
- Incident reports
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
Timeline
Private Nanny
Self-employeed
06.2024 - Current
Disability Support Worker
What Ability
04.2022 - Current
Barista
Pioneers Park
06.2021 - 04.2023
Level 5 F&B Supervisor
Shanikas
03.2020 - Current
Cafe Coordinater
McDonald's
03.2016 - 03.2020
Bachelors Degree in Criminology - Criminology
Deakin University
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