Tylah Smith
Helensvale,QLD
Summary
Hardworking employee with customer service, multitasking and time management abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Barista
Jamacia Blue
Gold Coast, QLD
06.2023 - 02.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
Shift Runner/Customer Service Representative Supervisor
Dominoes Pizza
Biggera Waters
07.2022 - 07.2023
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Food and Beverage Attendant
Mantra On View Hotel
Surfers Paradise
06.2022 - 01.2023
- Waiting tables, buffet event set up and pack down, providing excellent customer service, barista and coffee duties, greeting guests, stock rotation.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
Education
Barista Course National -
Australian Barista School
Brisbane, QLD07-2022
Coffee Art -
Barista Course National
Brisbane, QLD07-2022
Skills
- Professional, friendly and outgoing always
- Proactive and fast learner
- High attention to detail
References
- Carrie Curtis,Manager -Mantra on View ,0434879622
- Christian Terranova,Manager-Jamacia Blue, 0450732703
Timeline
Barista
Jamacia Blue
06.2023 - 02.2024
Shift Runner/Customer Service Representative Supervisor
Dominoes Pizza
07.2022 - 07.2023
Food and Beverage Attendant
Mantra On View Hotel
06.2022 - 01.2023
Barista Course National -
Australian Barista School
Coffee Art -
Barista Course National
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