Summary
Overview
Work History
Education
Skills
Accomplishments
SPORT
Timeline
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Tyler Ahern

Rokeby,TAS

Summary

I've developed strong communication and problem-solving skills in a high-demand online service environment. As well as the ability to handle challenging situations with professionalism and empathy, while maintaining high levels of customer satisfaction. I'm now seeking to transition into new field where these skills can be applied and further developed in a more hands on workplace environment.

Overview

4
4
years of professional experience

Work History

Online Customer Service Representative

Woolworths Group
03.2024 - 05.2025
  • Maintained a high level of professionalism and composure during challenging interactions, leading to positive outcomes for both the customer and the company.
  • Helped customers navigate website to order online deliveries for added convenience and access to larger inventory.
  • Managed multiple communication channels simultaneously to maximize productivity while maintaining a high level of accuracy in responses.
  • Promoted brand loyalty through exceptional service that went above and beyond customer expectations during each interaction.

Back of house

McDonalds
01.2021 - 01.2022

Education

Rosny College
Bellerive, TAS

MACKILLOP CATHOLIC COLLEGE
Mornington, TAS

Corpus Christi Catholic School
Bellerive, TAS

Skills

  • Customer service
  • Calm and professional under pressure
  • Effective communication
  • Problem-solving skills
  • Time management
  • Record keeping

Accomplishments

  • Student Representative Council 2018
  • $20 Boss 2021
  • Principles Award 2017
  • RSA 2022

SPORT

Soccer 2013 - 2018 Boxing 2022 Rock Climbing 2019 - 2024 Muay Thai 2022

Timeline

Online Customer Service Representative

Woolworths Group
03.2024 - 05.2025

Back of house

McDonalds
01.2021 - 01.2022

Rosny College

MACKILLOP CATHOLIC COLLEGE

Corpus Christi Catholic School

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Tyler Ahern