Tyler Ball
Bundaber,QLD
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
12
12
years of professional experience
Work History
Retail Trainee
Oldies Angels Inc
03.2024 - 09.2024
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used POS system to process sales, returns, online orders, and gift card activations.
Barista/Front of House Employee
The Deli
01.2022 - 01.2023
- Working on a casual basis, this position involved making coffee, serving customers and running food
- Cash handling
- Barista work
- Customer service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Packaged bagels, muffins and other food items for customer purchase.
- Used POS system to accurately enter orders and process payments.
customer service assistant & Cashier
Sam's warehouse
01.2013 - 01.2014
- Working on a casual basis, this position involved meeting general customer service demands and assisting with processing customer lay-bys and stock requests.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Hospitality Skills Builder -
MCI
12.2024
Certificate II in Skills for Work and Vocational Pathways - undefined
Designer Life
12.2017
Certificate 3 in Customer Contact - undefined
Rampart Training Group
12.2014
Graduation Certificate Year 12 - undefined
Kepnock High School
12.2011
Skills
- Customer Service (phone and face-to-face)
- Problem solving
- Cash management
- Transaction processing
- Data processing
- Inventory control
- Store-based security
- Stock receipting
- End-of-day processing
- Sales negotiations
- Product selection
- Microsoft Word
Volunteer
- Lifeline Superstore, 2019-01-01, 2019-12-31, Assisting with sorting and shelving stock, Customer service, Cleaning, Pricing, Moving and handling heavy objects
- St Vincent De Paul, 2016-01-01, 2016-12-31, Assisting with fundraising activities, Providing suggestions for meeting fundraising targets, Attending various events
- Salvation Army Super Store, 2015-01-01, 2015-12-31, Assisting with sorting and shelving stock, Customer service, Cleaning
Professional referees
Gayle Clark, Lifeline Supervisor, 0434491677
Timeline
Retail Trainee
Oldies Angels Inc
03.2024 - 09.2024
Barista/Front of House Employee
The Deli
01.2022 - 01.2023
customer service assistant & Cashier
Sam's warehouse
01.2013 - 01.2014
Certificate II in Skills for Work and Vocational Pathways - undefined
Designer Life
Certificate 3 in Customer Contact - undefined
Rampart Training Group
Graduation Certificate Year 12 - undefined
Kepnock High School
Hospitality Skills Builder -
MCI
Similar Profiles
NICHOLAS SLISHNICHOLAS SLISH
Customer Service Specialist at DK OldiesCustomer Service Specialist at DK Oldies
Megan LeachMegan Leach
Nursery practitioner at Little Angels Day NurseryNursery practitioner at Little Angels Day Nursery
Joebe YoungJoebe Young
Homecare Specialist at Visiting AngelsHomecare Specialist at Visiting Angels